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H&M faces backlash

Swedish retailer H&M faced backlash last week after an advert showing a little black boy wearing a "coolest monkey in the jungle" hoodie was labelled as racist. The ad, which has since been removed, came under fire on social media and drew criticism from a number of local personalities as well. Rejecting the retailer's apology, the Economic Freedom Fighters stormed into several H&M stores on the weekend upending racks and pushing over shop dummies.

In other top news, Woolworths is looking to bolster sales in the struggling Australian unit by adding the Balmain brand to its offerings, and the Dutch Investors Association says it has been approached by many South African-registered Steinhoff shareholders interested in participating in its class action against the disgraced retailer.

#BizTrends2018 highlights

On a more positive note, #BizTrends2018 remains in full swing, so be sure to keep an eye on the special section for insights that will help your business prepare for the year ahead. In this week's must-read trend highlights:

• Dave Nemeth from Trend Forward delves into the the call for authentic, experiential retail design.
• Maryla Masojada from Trade Intelligence shares Part 1 of her report 'What is shaping grocery retail in South Africa.'
• Elizabeth Lee Ming from Pernod Ricard explains why creating value remains key in the premium spirits brand experience.
• Tony Da Fonseca from the Franchise Association of South Africa answers the question 'Is franchising future-proof?'
• Molefi Moloantoa from Primedia Unlimited Malls details how brands can amplify emotional connections through consumer ecosystems.

All that and more. Enjoy!

Lauren Hartzenberg
Retail Editor: Bizcommunity.com



Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".




BizTop stories
#BizTrends2018: What is shaping grocery retail in South Africa - Part 1
#BizTrends2018: What is shaping grocery retail in South Africa - Part 1

Maryla Masojada

In this two-part report, Trade Intelligence reveals the drivers and trends shaping grocery retail in South Africa in the short to medium term...read
#BizTrends2018: The call for authentic, experiential retail design
#BizTrends2018: The call for authentic, experiential retail design

Lauren Hartzenberg

In today's dynamic business environment, we should be seeking to understand the trends impacting a broader range of industries, regardless of the business sector we're in...read
Woolworths adds Balmain brand
Woolworths adds Balmain brand

Michelle Gumede

Clothing and food retailer Woolworths is looking to bolster sales in the struggling Australian unit by adding the Balmain brand to its offerings...read
Image credit: IOL
Steinhoff investors ask to join Dutch lawsuit

Ann Crotty

The Dutch Investors Association (VEB) says it has been approached by many South African-registered Steinhoff shareholders interested in participating in its class action against Steinhoff...read
'I have H&M clothes I'm going to burn'
'I have H&M clothes I'm going to burn'

Kyle Zeeman

Some of SA's most famous faces have expressed outrage over international clothing brand H&M's latest advert showing a little black boy wearing a "coolest monkey in the jungle" hoodie...read
Trends
#BizTrends2018: Creating value remains key in the premium spirits brand experience
#BizTrends2018: Creating value remains key in the premium spirits brand experience

Elizabeth Lee Ming

In challenging economic times, consumers either choose less expensive brands that allow them to buy more, or opt to buy less and trade up to indulge their tastes for aspirational brands... read
#BizTrends2018: Is franchising future-proof?
#BizTrends2018: Is franchising future-proof?

Tony Da Fonseca

Modern-day franchising has been with us since the mid-1950s when it made its presence felt in the USA. Subsequently, expansion was swift and within a few short years, the concept had conquered the world. read
#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?
#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

Molefi Moloantoa

Our physical and virtual environments are merging at a rapid pace, making us more digitally connected than ever before. Consumers want what they want and they want it now... read
#BizTrends2018: Malls think outside the box to win over shoppers
#BizTrends2018: Malls think outside the box to win over shoppers

Paul Gerard

Time. There is never enough of it. It is an increasingly valuable commodity for all South Africans across the entire social and economic spectrum... read
#BizTrends2018: Conscious consumption
#BizTrends2018: Conscious consumption

Andy Fenner

I'm not that big on food trends, to be honest. I find gimmicks and 'flavour of the month' offerings a very slippery slope. That said, I do think established chefs, producers and industry thought-leaders who have the ability to change with the times are critical for the industry. read
Tumelo Mojapelo, head of content at Flux Trends Analysis
#BizTrends2018: Mind, body and soul - holistic health is the theme of the year

Tumelo Mojapelo

Last year saw all things focused on wellness go mainstream as the public became aware of the benefits of being physically fit and healthy... read
#BizTrends2018: The king's demand dictates
#BizTrends2018: The king's demand dictates

Harry van Huyssteen

Throughput is imperative in business. The challenge is to mitigate barriers negatively impacting throughput... read

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CRM
New era of retail an opportunity for enhanced customer experience
New era of retail an opportunity for enhanced customer experience

Wynand Smit

In the mid to late 90s the number of internet businesses grew exponentially. Since consumers were getting connected in their millions, this space was ideal for entrepreneurs to create hype around projected profitability... read
Design & Manufacturing
Manufacturing output growth beats expectations
Manufacturing output growth beats expectations

Sunita Menon

SA's manufacturing output grew 1.7% in November from the same month in 2016, beating the economists' consensus of 0.45%, Statistics SA reported... read
E-commerce
The taxing problem of e-commerce
The taxing problem of e-commerce
The digital commerce environment is developing and evolving at such a rate that global tax systems are struggling to keep up... read
Fashion & Homeware
Forget Milan, Florence is cradle of Italian fashion
Forget Milan, Florence is cradle of Italian fashion
Think Italian fashion and you are likely to think of chic central, Milan. But "Made in Italy" actually has its roots in Florence, where the hotly anticipated Pitti Uomo trade fair opens this week... read
FMCG
BM Food Manufacturers employees on strike over pay increase
BM Food Manufacturers employees on strike over pay increase
More than 230 workers from the BM Food Manufacturers Lanseria plant are on strike until their demand for a wage increase has been met... read
Couleur via
Global potato processing market to surpass $3,500m by 2025

Sayali Tribhuvan

Processed food is estimated to be the dominant application segment in the potato processing market in 2017... read
stevepb via
2017 global food prices highest since 2014 despite December decline
According to the latest FAO Food Price Index, global food prices declined in December. However, the index averaged 174.6 points in 2017, up 8.2% from 2016 and reaching the highest annual average since 2014... read
Five major trends in South Africa's agro-food system
Five major trends in South Africa's agro-food system

John Purchase

Agro-food systems often differ considerably from country to country, depending on the level of development, resource availability, business sophistication and agro-food policies and legislation adopted... read
Five wine trends to watch for in 2018
Five wine trends to watch for in 2018

Roland Peens

The South African wine industry is experiencing one of its most exciting phases in history. So, what are some of the emerging trends in 2018? read
Food & bev. services
Franchising model breeds success for Col'Cacchio pizzerias
Franchising model breeds success for Col'Cacchio pizzerias
In 2013, Greg Mommsen left the IT industry to set up one of the first Col'Cacchio pizzeria franchises in Bryanston... read
Franchising
Image credit:
NRD Capital acquires Mike's Kitchen restaurant chain
NRD Capital, a US-based private equity firm that specialises in franchise investments, has cemented its entry into the African market with its acquisition of Mike's Kitchen... read
Green Sustainability
Stanford team lauds Woolworths Farming for the Future programme
Stanford team lauds Woolworths Farming for the Future programme

Dave Chambers

Woolworths' Farming for the Future programme is succeeding in encouraging farmers to use more environmentally friendly management practices than their counterparts that do not supply the grocery chain... read
Ma_Rika via
Is this goodbye? Chocolate producing plants will go extinct by 2050

Njideka Agbo

The US National Oceanic and Atmospheric Administration have said that a temperature rise of just 2.1 degrees centigrade might put an to the chocolate industry... read
Health & Beauty
ACDOCO expands its natural feel SKYN range with a 20% thinner condom
ACDOCO expands its natural feel SKYN range with a 20% thinner condom

Issued By ACDOCOSA

ACDOCO South Africa, exclusive distributor for SKYN condoms, the world's number one non-latex condom, has introduced a new offering to the range called SKYN Elite... read
Stephen Saad, CEO: Aspen. Photo: BusinessLIVE
Aspen claims manipulation
Aspen Pharmacare CEO Stephen Saad says he wants an inquiry into market manipulation after the company's shares slumped on rumours that Viceroy Research was preparing a report on the group... read
Health & Safety
Minister of Health, Dr Aaron Motsoaledi
Listeria contaminated abattoir to remain closed
While it cannot be proven to be the source of the current Listeriosis outbreak, a chicken abattoir will remain closed "in the best interest of public health"... read
Packaging
Major packaging trends of 2018
Major packaging trends of 2018
The market intelligence agency, Mintel, recently released the top five trends that will shape the packaging industry in 2018... read
Retail Marketing
Sasko Sam returns
Sasko Sam returns
South African bread brand, Sasko, has brought back its once-retired mascot Sasko Sam in response to requests from the public... read
H&M removes 'black boy' ad after racism accusation
H&M removes 'black boy' ad after racism accusation
Swedish clothing giant Hennes and Mauritz on Monday apologised and removed an advertisement of a black child after the company was accused of being racist... read
Retailers
Malema must pay for damages incurred by H&M stores: DA
Malema must pay for damages incurred by H&M stores: DA
The Economic Freedom Fighters must be held accountable for all the damages incurred as a result of vandalism at a number of H&M stores, the DA said on Sunday... read
Exclusive Books grants granny's birthday wish
Exclusive Books grants granny's birthday wish
Exclusive Books fulfilled the dream of Carina Greyling of Kempton Park, who had listed being "locked inside an Exclusive Books for the night" as her top birthday wish... read
Supply Chain
Supply chain glitches: one of the greatest risks
Supply chain glitches: one of the greatest risks
A glitch in a supply chain can cost an organisation up to 10% of its shareholder value, and even put the company out of business. Supply chain disruptions are therefore widely regarded as one of the greatest risks facing manufacturers... read
Quotes
Bernard Baruch
"Millions saw the apple fall, but Newton was the one who asked why."
Jerome K. Jerome
"Love is like the measles; we all have to go through it."
Frank Lloyd Wright
"Television is chewing gum for the eyes."
Marcus Aurelius
"You have power over your mind - not outside events. Realise this, and you will find strength."
Stephen Hawking
"Look up at the stars and not down at your feet. Try to make sense of what you see, and wonder about what makes the universe exist. Be curious."

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Twitter
TGRC
@TGRC
RT @Biz_CSI: Recycling and other green trends https://t.co/b4xuQQpU2z by Shabeer Jhetam/@TGRC via @Biz_CSI #BizTrends2018 #glassrecycling #...
SMESouthAfrica
@SMESouthAfrica
Find out what mobile payment platform Mama Money is planning for 2018, and why co-founder Raphael Grojnowski says t... https://t.co/dvE1bqRgOI
SpaceStationZA
@SpaceStationZA
Start thinking in a 'mobile first' mindset https://t.co/oThgzn0iTf
FashNerdEditor
@FashNerdEditor
RT @WearTechStylist: "@Amazon's Recently Developed Algorithm can Reportedly 'Design' Clothing by Examining Images & Copying the Style" http...
eCommerceConfex
@eCommerceConfex
Attend the DHL eCommerce MoneyAfrica Conference & Exhibition to obtain key insights and strategic takeaways from th... https://t.co/WAb8OQutA7
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