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[Behind the Selfie] with... David Alves

This week, we find out what's really going on behind the selfie with David Alves, Head of Digital at Net#work BBDO...

New research: How employee emotions' impact on customer experience

New research: How employee emotions' impact on customer experience

The latest Ask Afrika Orange Index provides customer service trends based on 13 years of data, across 32 industries and 155 companies...