[2012 trends] Media industry encountering unprecedented challenges

[Angela Quintal] The fragmentation of the media and the mind-boggling range of sources of information available to readers, from Wikipedia to Google and the social networks, have conspired to cause publishers of print media to re-evaluate their roles, much as the horse-drawn carriage industry was forced to with the arrival of the internal combustion engine. 27 Jan 2012 14:28

[2012 trends] Re-evaluating the way we work, communicate

[Lisa Dawson Biggs] 2012 will be a year in which we will be forced to re-evaluate the way we work and the way we convey our clients' messages to the market. Here are my tips and predictions for the months ahead. 19 Jan 2012 14:39

[2012 trends] 12 words we'll see more in 2012

[Tiffany Markman] Wait. That's a bit of a fib. Sorry. Every year, my Biz Trends contribution is a wish list of stuff I'd like to see happen in marketing, communication or writing. I'm often right. But this year I want to be right. 11 Jan 2012 12:09

Why is there so much bad language on social media?

[Jo Duxbury] I don't mean four-letter words and the awful vitriol in News24.com's comment section. I mean the multitude of typos, spelling mistakes, grammatical errors and disregard for punctuation that pepper Facebook and Twitter. 20 Sep 2011 12:42