Julian Thomas

Principle Consultant at PBT Group
Location:South Africa

Profile

Julian Thomas is a Solution Architect and Development Manager, specialising in the delivery of solutions within Data Warehousing, Business Intelligence, Master Data Management and Data Quality Control. He also wears a Strategic hat and is able to assist clients with the creation of business strategies and roadmaps for the implementation of BI Competency Centres and Information Management Solutions respectively.
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Social media mining: Critical to CX management in the digital age

As markets become increasingly globalised, saturated and competitive in the digital age, great focus is being placed on the customer experience (CX)...

By Julian Thomas 8 Nov 2018

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