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Employment History:
Name of Company: In-Quest Investigations
Period with Company: November 2011 - Date
Position Held: Administration/Creditors Clerk
Position duties: Petty Cash
Creditors
Quotes/Stationary/Groceries
Ordering of Toner/Copy Paper
Drivers Petrol Slips/Carwash Slips
Control of Company Vehicles
Controlling of office and Vehicle Keys
Ordering of Office equipment
Filling
Booking of traveling requirements
Assist with release of the Reception
Monthly Payroll deductions
Reason for Leaving: Company is currently going through financial
difficulty and is unstable

Name of Company: Ned Bank Home Loans
Period with Company: January 2008 - August 2009
Position Held: Inbound & Outbound Consultant
Position Duties: Handling of Incoming and Outgoing Calls
Maintaining of registered Home Loan accounts
Reaching of daily outbound call targets
Reason for Leaving: Personal Growth
Name of Company: Standard Bank Home Loans
Period with Company: June 2003 - December 2007
Position Held: New Loans Liaison Officer
Position Duties: A service link between the Branch Network and the New Loans Department
Staff loans - Interviews with Directors with regards to their Home Loan applications
Period: November 1995 - June 2003
Position Held: Client Service consultant - Team Leader &
Assistant Manager
Position Duties: Client Service consultant - Maintaining of
Home Loan accounts after Registration of the Loan
Handling of Queries and Complaints
Team Leader - Leading staff headcount of 8 people.
Assistant Manager - Managing of the Client Service department of 5 Teams and Team Leaders by daily Managerial functions
Better work opportunity
Name of Company: ABSA Home Loans
Period: July 1992 - October 1995
Position Held: Client Service Administration Clerk
Position Duties: Maintaining of clients Home Loan accounts after
Registration of the Loan
Handling of Queries and Complaints
Handling of daily telephone and correspondence
Position Held: Cancellation Clerk
Position Duties: Providing Attorneys with cancellation figures for the clients Home Loan
Ensuring that the client are informed of the progress of the cancellation process
Forward the Title and Bond Deed to the Attorneys to endorse the documents
Name of Company: Trust Bank Credit Card Division
Period: January 1992 - June 1992
Position Held: Administration Clerk
Position Duties: Maintaining of existing credit accounts
Liaising with clients regarding queries and complaints
Reason for Leaving: Raise my child
Courses Attended:
Introduction to Home Loans
General Mortgage Lending - Property Finance overview
Capital Risk Weighting
FAIS Generic Awareness
Achieving Extra Ordinary Customer Relations
Balance Limits
Stress Management
Understanding Investors in Anti-Money Laundering Awareness Workshop
NCA Complaint
Presentation Skills
Conflict Management
Problem Solving
Management Development - Higher Certificate from Damline

References:
Mrs Pauline Geyer
Senior Manager - In-Quest Investigations
Tel: 011 475 0010 X287