Submit newsAdvertise & rates  21°C Johannesburg Contact us
Bizcommunity.com - Daily Retail news
Retail  
All
38 connections
63 followers
40 following

Connections

Dries Badenhorst
Riaan Kriel
Frans Malatsi
James Hurford
Carl September
Ashraf Garda
Simone Puterman: editor-at-large
Liesl Gottert
Robin Parker

Daniel Munslow's profile on Bizcommunity

Daniel Munslow is chief communications officer at Talk2Us (www.talk2us.co.za, @Talk2Us_za), a consultancy specialising in internal communication and employee engagement at a strategic level. He is an IABC regional board member and sits on several other industry committees and judging panels. Email him at , tel +27 (0)11 706 8149 and skype: dmunslow. Connect with him on LinkedIn and follow him on Twitter at @munslowd.
All | Articles | Comments | Profile
[2013 trends] Internal communication: high value, low cost

[Daniel Munslow] Looking back at the internal communication landscape in South Africa over the past year, and the trends that we are implementing in dozens of companies across Africa, here are some of the highlights of what can be expected in this specialised discipline in 2013.

Posted 4 months ago | Like (2)
Are you a third generation communicator?

[Daniel Munslow] An increasing amount of pressure is being placed on internal communication specialists in large organisations, as financial decision makers and business leaders seek to understand the tangible business benefits of the discipline and how it is delivering on and contributing to business priorities.

Posted 10 months ago | Like (1)
[IABC 2012] Employee engagement and transformational change

[Daniel Munslow] CHICAGO, USA: Irene Lewis, president and CEO of SAIT Polytechnic in Calgary, Alberta (Canada) started out as a rural school teacher has always focused on the people around her. She realised from early days that companies can make all the promises they want. Without engaged employee who can deliver, they will achieve little.

Posted 10 months ago | Like (1)
[IABC 2012] Setting the bar for the future of communication

[Daniel Munslow] The IABC 2012 World Conference kicked off on the morning of Sunday, 24 June in Chicago, Illinois, USA. This year's conference, which is attended by more than 1 400 top business communicators from around the globe, is themed "Vision of 20/15". The theme and the talks being presented are designed with the view of looking at the future of strategic communications.

Posted 10 months ago | Like
Using research to justify your internal communication budgets

[Daniel Munslow] Many organisations are busy developing their annual financial budgets. Now more than ever, companies are asking for tangible return on investment for their communication programmes, and a justification on budgets spent. When presenting their plans to the board, they are being required to show a shift in attitudes and behaviours in the workplace - or impact - as opposed to the production of material, or output.

Posted 1 year ago | Like
Daniel Munslow commented on Redefining internal communication to improve customer service
Absolutely - your point is spot on. Many business leaders/managers don't see the impact internal communication can deliver at a financial and business level. More and more companies, globally and locally, are starting to focus on 'rich media' communication - face to face leadership communication, leaving broadcast media (posters, awareness, events) as catch nets. But, communicators need to make the change to be taken seriously by business.
Posted 1 year ago | Like
Daniel Munslow
[Marketing & Media] South African-based brand engagement agency, Talk2Us, and London-based leadership training organisation Impact Factory have announced plans to form an exclusive strategic partnership.
http://www.talk2us.co.za/our-press-office/455-talk2us-and-impact-factory-set-to-make-a-powerful-impact-on-the-south-african-business-community.html
Posted 1 year ago | Like
Redefining internal communication to improve customer service

[Daniel Munslow] Customer relationship management... customer service... customer loyalty... There are a dozen ways to describe companies' attempts to retain customers. The reality today is that no matter what type of industry in which you're operating, customer-centric strategies and initiatives are at the front of the quest for higher profits. Behind the scenes, however, there are a number of internal processes that need to be brought into line before customer service can be fully realised.

Posted 2 years ago | Like (2)
Internal communication - not a short-term solution

[Daniel Munslow] Internal communication (IC) is often viewed by organisations as a campaign that runs for a defined period of times and produces short-term results. The problem faced by such organisations is that this will rarely, if ever, contribute to a long-term increase in engagement or brand equity - which is what the CEO wants to see.

Posted 2 years ago | Like (2)
Employee engagement challenges in 2011

[Daniel Munslow] Engage. Educate. Enrich. That's a powerful three-word mantra for internal communications in 2011. The role of corporate communication has become more important than ever, with an era of new possibilities and challenges to engage workforces.

Posted 2 years ago | Like (1)

Twitter

More
Advertise with us
Advertise & RatesMy Account
Company press officeList company
Recruitment packagesSubmit job ad
Download ratecard

Subscribe

Receive free email newsletter

Make us your homepageAdd us to your favoritesRSS feedGet biz on your phoneFollow us

Invite

Tell a friend about us

Advertise
Join us

ADSL & Web hosting proudly provided by Afrihost. All rights reserved. © 2013. Bizcommunity.com, its sponsors, contributors and advertisers disclaim all liability for any loss, damage, injury or expense that might arise from the use of, or reliance upon, the services contained herein. Privacy policy, Terms of Use, PAIA.