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Marketers must look deep into new consumer's soul

Quite some time ago, in his book The Future of Advertising, Joe Cappo, the publisher of Advertising Age in the US, wrote about a world of increasingly cynical consumers ignoring more and more the increasing clutter of conventional advertising and simply not accepting or reacting to the same old tired claptrap, gimmicks and shallow come-ons. He was spot on because, that's happening right now. 25 Nov 2009 12:17


The weakness of The Weekender

It is always sad to see a newspaper close down. Even sadder when it might possibly have been avoided. And sadder still when the driving force behind it is someone you admire. 10 Nov 2009 12:52


Maverick magazine is reborn - online

The man who built himself the reputation for being one of the country's most hard-hitting independent print publishers, Branko Brkic, has launched an online news magazine called The Daily Maverick - www.thedailymaverick.co.za, which went live Friday morning, 30 October 2009. 2 Nov 2009 10:04


Grouchy customers can become loyal customers

There are a lot of cute little phrases in marketing - most of which make those of us who have been in the business for a while want to go outside and throw up in the gladioli. But, there are some buzzwords that have a huge amount of merit. Such as "exceeding expectation". 28 Oct 2009 09:48


Import, export of TV commercials need care

While it makes sense to get the maximum amount of mileage out of local television commercials by going global, this can be very costly if the ads aren't accepted by foreign target markets. 23 Oct 2009 11:14


Any more marketing opportunities from crime situation?

Apart from being held to ransom by security and insurance companies, are there any more marketing opportunities in the crime situation? Well, I think there is at least one big one and it all has to do with these car guards we now see at every single shopping centre. 13 Oct 2009 11:45


Online media highlight communications challenges

The advent of online publishing has demonstrated just how fragile the communications link is between media and consumers. 6 Oct 2009 10:26


Loeries a howling success - literally

The 31st annual Loerie Awards - the first ever to be held in Cape Town, 24-27 September 2009 - were the best ever in the long history of this prestigious event. [multimedia] 27 Sep 2009 15:56


The big challenge for ad agencies

There is an enormous opportunity for the advertising agency with even the vaguest semblance of balls. 14 Sep 2009 10:58


Online leading ad spend revival

Online seems to be leading ad spend out of the recession doldrums in South Africa, with significant increases in revenue finding their way through Internet portals. In July this year, for example, Bizcommunity.com recorded an all-time high in terms of gross revenue since its launch almost 10 years ago. 8 Sep 2009 10:50


Is it advertising or advertainment?

Am I living in hope that, unlike in previous recessions, this time round the advertising industry will give some thought to what needs to be done to bring relevance, accountability and return on investment to what they do? 7 Aug 2009 07:59


Industry captains are clueless communicators

There seems to be some kind of tacit understanding among our captains of industry that, when they are obliged to deal with the media, the best form of attack is defence. Tune in to the average weekday business programme on radio and hear one chief executive after the other coming across as defensive, wary, monotonous and with complete lack of conviction. 29 Jul 2009 09:42


Glimmer of hope for national broadcaster

A glimmer of hope for the embattled SABC has blinked on brightly with the news that interim board members have not only hit the ground running since their appointment less than two weeks ago but are sending out some very postive messages to the public, Parliament and, most importantly, the staff. 24 Jul 2009 10:11


Unprecedented deluge of SABC board nominations expected

Never before has there been so much interest in the nomination process for a new SABC board amid demands from many sectors to make the process a lot more transparent. 15 Jul 2009 10:11


Putting the appeal of Brand 2010 into perspective

Of every 100 football fans considering coming to South Africa for next year's 2010 FIFA World Cup, I estimate that 90 will already have decided to come, while a further eight will be wondering whether they can afford it given the global economic meltdown and only two might still be vacillating as a result of crime levels in this country. 2 Jul 2009 10:21


Popular Mechanics is... er... popular

The problem with books and magazines is that people tend to judge them by their covers. Take Popular Mechanics for example, unashamedly one of my favourite magazines, but which I am sure a lot of people pass by because they think it is something that only appeals to engineers and rocket scientists. 30 Jun 2009 06:39


Solving SABC's identity crisis will fix problem

It's the SABC's most popular soap opera yet - jam-packed with comedy, farce and tragedy - and its playing out in Parliament as the national broadcaster's former board members and top management trade insults and point fingers at each other. All of which will solve nothing. 24 Jun 2009 11:26


Global ad watchdogs toughen up on offensive advertising

If the level of pettiness of complaints to the world's advertising standards authorities is anything to go by, the world's consumers are certainly getting a lot more sensitive about what they see in advertising. 17 Jun 2009 12:54


Trouble for SABC chair even before she started

The SABC cannot be everything to everyone; it is time to be pragmatic and businesslike, get the organisation back into profitability and allow it to rebuild itself - and only then look at what may be possible. 8 Jun 2009 12:19


SABC vs M&G: will the truth ever come out?

By charging the Mail & Guardian with the theft of TV footage from its on-off-on-off Special Assignment documentary on political satire, the SABC has opened some extremely interesting doors. Or, should that be cans of worms? 1 Jun 2009 13:14


Kudos, SABC, for bringing soapies back to radio

Call me old fashioned, call me a geriatric romantic, but I have been missing soaps on radio. And I'm convinced I'm not the only one who would like an occasional break from talk radio or music and have a good old fashioned daily soap in which to lose myself and get thoroughly distracted from everything going on in the world of politics, business and sport. 29 May 2009 10:32


e.tv should stop playing childish research games

You have to hand it to e.tv. It's the best news channel in the country by a mile and its always enthusiastically looking for great news angles. But, I really wish it would stop coming up with knee-jerk, pseudo research projects because these are dangerously misleading. 28 May 2009 07:20


Get on board 2010 bandwagon by celebrating Africa

One of the most asked questions that comes to me these days is how companies can get on board the 2010 bandwagon without falling foul of FIFA's strict ambush marketing rules. The answer is simple. 27 May 2009 09:21


Uniforms say Gen Nyanda is ideal communications minister

The most immediate reaction from the mass media to President Zuma's new Cabinet was to question the appointment of a military general to the post of communications minister. The very idea of giving former SANDF chief, General Siphiwe Nyanda, the communications portfolio was greeted with a lot of huffing and puffing about jobs for friends and lack of experience. 20 May 2009 09:38


Brand Zille - from brilliant marketer to mad madam

What on earth has happened to Brand Zille? Only a year ago I was talking about her as one of South Africa's leading natural-born marketers but right now I get the feeling that she has ditched a lot of the successful strategy that put her where she is. 13 May 2009 15:35


TGI's Barbara Cooke retires

Doyenne of South Africa's market research industry, Barbara Cooke, will retire at the end of May 2009 after working 51 years in the research, advertising and media industries. 8 May 2009 10:21


Bullard gets his day in court

David Bullard, who was fired from the Sunday Times last year after writing what the newspaper regarded as "racist" column, will get his day in court on 22 June 2009 when he faces up against publishing company Avusa. 5 May 2009 12:56


Masterful marketing and all

A lot of event marketing lessons have been learnt in the move to South Africa of this year's Indian Premier League - not least of all that a huge amount of hype can be generated in a very short time. But, whether the organisers of the Confederations Cup are purposely banking on this or are simply fast asleep, no-one will know until that event is upon us. 5 May 2009 09:49


Did elections deliver useable market research data?

With caution and considerable circumspection, it might well be possible to read between the lines of last week's election results and come up with some interesting market research and consumer behaviour trends. 28 Apr 2009 13:33


Business Day should regard single edition as opportunity, not failure

It has come as no surprise that Business Day has decided to discontinue its late edition because it does not take rocket science to realise that, for the past few years, this second edition has been a complete waste of time, money and energy. 21 Apr 2009 10:59


 Chris Moerdyk
Chris Moerdyk is the former head of strategic planning and public affairs for BMW South Africa and spent 16 years in the creative and client service departments of ad agencies, ending up as resident director of Lindsay Smithers-FCB in KwaZulu-Natal. Chris was listed in a recent Markinor corporate survey as one of South Africa's top marketing thought leaders and in an earlier Financial Mail poll he was voted one of the 20 most influential people in the South African advertising industry.

He now spends his time as a corporate marketing analyst and advisor, as well as a media commentator. In September 2002 he was appointed by the State President to the inaugural board of the Media Development and Diversity Agency and in 2001 he was made a Fellow of the Institute of Marketing Management.

He is non-executive chairman of Bizcommunity SA and pro bono chairman of the Catholic Newspaper Publishing Co Ltd. He was inaugural chairman of the Oversight Committee of the Marketing Association of South Africa.

He is a founder member of the Government/private sector national communications partnership for the 2010 World Cup.
In 1999 he was presented with the SA Communicator of the Year Award by Technikon Pretoria. He trained the SABC's very first TV news team in the 1970s.

In 2008 he was invited to join the Chief Marketing Officer (CMO) Council – an influential global network of 4000 senior marketing and brand decision-makers dedicated to knowledge exchange, thought leadership and peer networking

In April 2001 he launched www.marketingweb.co.za with Alec Hogg and John Farquhar. Chris and John initiated the debate on racism in the media and advertising industries in 2001, resulting in parliamentary hearings in November 2001/2.

While head of strategic planning and public affairs at BMW SA, in 1994 he developed a process called Zero Budget Departure which is currently being used by numerous companies in SA to obtain maximum added value from marketing budgets.

He has conducted several marketing audits and is currently marketing advisor to several blue-chip companies.

He wrote the Marketing Column in the Sunday Times for three years until mid-2005. From 1996 to 1999 Chris was consulting Media & Marketing Editor for Business Report at Independent Newspapers (Saturday Star; Pretoria News, Cape Argus, Independent on Saturday (Durban). He was the founder in 1988 of this still popular feature.

He compiled and presented the Power of Persuasion Television show on SABC which achieved record audience ratings.

From 1991 to 1996 Chris was head of public affairs and strategic planning for BMW South Africa. Reporting to and advising chief executive BMW SA on public policy, current affairs, politics, sponsorships, economics, protocol, he was also the corporate spokesman.

He was responsible for product launches to media, corporate events, media liaison. Chris was also a member of the BMW International public policy strategy group.

Email: cmoerdyk@mweb.co.za

Visit Chris Moerdyk's press office.

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