|
[Jean Moncrieff] It's been an interesting year for South Africans so far. Between political uncertainty, unstable power supply, rising inflation, traffic congestion and a perception that crime is out of control, many of us are feeling gloomy, panicked and ready to pack up and go. | [Jean Moncrieff] Customer complaints can be good for your business. Here’s how: A customer who takes the time and trouble to complain to you, instead of simply withdrawing her business and complaining to all her friends, is offering you a rare opportunity. | [Jean Moncrieff] South Africans are often encouraged to complain about poor service rather meekly accept it – but how seriously are our complaints taken once we make them? How many companies actually have formal processes for handling complaints? Experience suggests they are few; and yet, the way a complaint is handled can make all the difference to whether an organisation keeps or loses a customer. |
| Community activity Jeremy Tanner Dr at Dr Jeremy Tanner DMD created a profile
1 days, 7 hours, 7 minutes ago  Hap Gill Richmond Cosmetic and Implant Dentist created a profile
2 days, 19 hours, 23 minutes ago  Adnan Ali I am fifth year student of medicine created a profile
3 days, 7 hours, 36 minutes ago  Josef Mamaliger Owner at Encino Dental created a profile
3 days, 21 hours, 14 minutes ago  Abas Alomng hypnonsis for weight loss created a profile
4 days, 7 hours, 36 minutes ago  Jammy Kitt SEO at Lincoln Road Spine created a profile
5 days, 3 hours, 21 minutes ago
|
Angola
Botswana
Malawi
Mozambique
Namibia
South Africa
Zimbabwe
Cote D'Ivoire
Ghana
Nigeria
Kenya
Uganda
Tanzania
Mauritius
Seychelles
Algeria
Egypt
Morocco
Zambia
