Striata and Tricubes partner to provide nationwide Malaysian eBilling initiative

Keith Russell, Sales Director, Striata Asia Pacific

Striata, a global service provider of paperless solutions, has partnered with Tricubes, an ID authentication specialist, to provide Malaysian consumers with a secure document delivery platform. This is to support Tricubes' myemail.my service which went live on September 2011 - the aim of which is to provide every Malaysian citizen with an authenticated email address - facilitating safe, secure document delivery.

This is a very significant development in Malaysia, as the myemail.my service is part of the government led 'One Malaysia' initiative, which falls under the Economic Transformation Programme (ETP) of Malaysia. The myemail.my goal is to provide every Malaysian citizen with an authenticated, secure inbox, so government departments and other businesses can deliver eBills, eStatements, eNotices and other official email communications to them safely and securely.

To get a myemail.my account, the applicant will use his/her national ID card number, which will be checked against the record of National Registration Department of Malaysia. Applicants will be required to undergo a second level of authentication, using shared data that is known by both user and biller like the account number, unique ID, etc. The verification ensures that documents are sent to the intended recipients.

The myemail team has successfully deployed the first eNotices service for a government department in Malaysia. "We are delighted to be working with Tricubes on what is probably the largest secure email document delivery initiative in Asia. The myemail.my service complements Striata's solution perfectly. Together, Tricubes and Striata are providing a secure end-to-end email document delivery platform for government and private organisations alike," explains Keith Russell, Sales Director for Striata Asia.

Russell says that Striata's Push email delivery technology enables the delivery of fully encrypted, secure email versions of the bill, statement or any other document to the customer's inbox - providing optimal customer convenience. Feedback forms and payment forms will also provide important features to enhance adoption of email communications. "Organisations and government departments that have proportionately more expenses stemming from extensive paper output than most will benefit from significant cost savings by eliminating paper communications."

In conclusion, Striata and Tricubes are marrying the "best of breed" email document delivery solution with the "best of breed" email and validation platform. This allows government departments and other businesses in Malaysia to target their customers securely and effectively, while benefiting from a value added, secure email document delivery solution.


ABOUT STRIATA

Striata unlocks the power of email and mobile messaging

Our electronic delivery solutions dramatically increase customer adoption of paperless bills, statements, policies, marketing and other high volume system-generated documents.

The world's largest financial services, utility, insurance, retail and telecommunications companies achieve unrivalled results by replacing print and mail with Striata's interactive electronic documents and transactional messages.

Striata's enterprise platform, strategy and support services:

• drive significant paper suppression
  
• deliver ongoing cost savings
  
• accelerate payments
  
• enhance the customer experience
  
• enable regulatory compliance

Our comprehensive solutions expand the digital dialogue through personalized customer lifecycle messaging, retail receipts, notifications and alerts.

A global paperless communications specialist with over a decade of experience, Striata has operations in New York, London, Brussels, Johannesburg, Hong Kong, Sydney and partners in North and South America, Europe and Asia Pacific.


ABOUT TRICUBES

TRICUBES BERHAD, founded in 1997 and listed on the ACE market in Dec 2004, is a Malaysian-based IT company, involved in design, development, and marketing of information technology solutions to the government and financial sectors. With current clients in Malaysia, Hong Kong and Europe, Tricubes devices are now installed in over 200 organisations. As the market leader in Enterprise Mobility and Identity Authentication solutions, Tricubes has a full suite of enterprise offerings which includes the integration of systems across platforms as well as expertise in identity management, and was involved in the nationwide deployment of Malaysia's MyKad system.

For more information about Tricubes, please visit the company's Web site at www.tricubes.com.




Keith Russell
Sales Director - Striata Asia Pacific

Keith Russell is the Sales Director of Striata Asia-Pacific. Keith has over 20 years experience in the IT industry, moving from software development and analysis roles into Sales and Account Management.

Keith started his career with British Gas and worked for eight years in the Billing and Systems departments in Edinburgh and London. Keith moved to Hong Kong in 1995, where he worked for a further eight years in business development in the Telecoms billing field for KSCL and Convergys.

Prior to joining Striata in 2008, Keith was Director of Red Bridge Consulting, an international business development consultancy based in Hong Kong, and Asian Business Development Manager for Mobiqa, a mobile-phone ticketing company. In this role, Keith was responsible for introducing mobile phone boarding cards to a number of airlines.

Keith has an Honours Degree in Physics from Heriot Watt University, Edinburgh, and is a member of Mensa.