Whether business is conducted over breakfast, lunch or supper, a few simple rules apply.
Make the intention clearAn invitation to meet at a restaurant can easily be interpreted as anything from a social gathering to a date. When sending an invitation for a business meeting, make the intention crystal clear. In the same vein, inviting someone to lunch on a social pretext only to give them a pitch is not the way to do it either. Clearly stating the purpose of the meeting also enables anyone to
claim a tax deduction on the meeting.
Location, location, locationThe first step to getting it right is choosing the right venue. A business meeting should be held in an atmosphere conducive to business discussions. This means steering clear of loud and extremely busy places. Space is also an important factor; a table must be big enough to accommodate laptops and notepads with a plug in close proximity. Making a reservation is non-negotiable. There is nothing more embarrassing than arriving somewhere with a potential client and waiting 30 minutes for a table to free up.
Comedine is an online restaurant booking website that allows users to search and book for the perfect location in South Africa and has a particularly good business restaurant guide.
Mind your mannersBusiness etiquette 101 demands the best table manners. A few simple do's and don'ts to keep in mind
- Do let your guest order first
- Do switch off your cell phone
- Do be polite to the waiter
The question of ordering alcohol is a grey area. When in doubt it is better not to imbibe. If alcohol is to be consumed a safe choice could be a glass of wine or something light - shots of tequila to go with starters will raise eyebrows.
- Don't order something that is difficult to eat or suggest a shared meal
- Don't eat too fast or lick your fingers
- Don't talk with food in your mouth
The conversationThe meeting held in a restaurant has a social aspect, so some small talk is expected and should be done masterfully. Doing a bit of research about the person and the company is useful when attempting to keep the conversation flowing. It is a good idea to wait until the drinks have arrived before diving into talking business; however, this all depends on how much time is available.
The billThe bill issue is a no brainer. The one who sent the invitation is the host and is therefore wholly responsible for the bill. It is the host's duty to pay with confidence without getting into a tug of war with their guest. If the guest insists on paying, any assistance must be firmly but graciously declined.
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