Improved performance is about two elements:
• the individual and
• the systems around the individual that either help or hinder performance.
Our Incentive audit focuses squarely on the systems.
We apply the basic principles of Human Performance Improvement in our audits and our methods are continually updated in accordance with the International Society of Performance Improvement (ISPI).
Ideally, employees or people in your channel shouldn't be alerted that you are reviewing your incentive programs, so the most challenging part of an incentive audit is conducting the research while maintaining a sense of calm amongst management and staff.
Furthermore, to keep the information relevant, it is necessary to identify who the real stakeholders are very early in the auditing process - the owners, sponsors, managers and recipients.
We find that organisations have a range of power bases, and the bigger the organisation, the more power bases. The more money an individual controls, the more power bases he manages, and this translates into the number of people he has underneath him. When an incentive is taken away from the people underneath a manager, he could feel disempowered - and this leads to people protecting their areas and information that skews the audit if it is gathered without careful insight.
Therefore, we identify the most sensitive routes, always guiding stakeholders that the rationalisation of many different databases into one database could still enable autonomous power bases - but with the tangible benefit of saving money.
Incentive audits always lead to savings - even to 20% of an incentive budget - and programs can still have the uniqueness and effectiveness at a local level, but with the global saving.
Incentive audits always lead to savings - even to 20% of an incentive budget - and programs can still have the uniqueness and effectiveness at a local level, but with the global saving.
In order for audit results to be credible, the organisation's leadership has to be healthy and unthreatened, with a clear understanding of the organisation's strategic goals and the potential benefits of saving money.
Read further about the technical steps undertaken by our auditing team. (article)
Incentive audits always lead to savings - even to 20% of an incentive budget - and programs can still have the uniqueness and effectiveness at a local level...
... but with the global saving
