Securitas, a growing security company in South Africa, has selected Striata, a global service provider of paperless solutions to provide secure eBilling and electronic payment to its customers. By going paperless and providing its customers with a secure electronic payment method, Securitas will benefit significantly from reduced DSO and carbon footprint, as well as increased security of invoice delivery and payment. The project is scheduled to go live in December 2011.
"Delivery and late payment issues were plaguing our current paper billing system, so we started looking for a solution that could deliver our bills as secure encrypted email attachments, while enabling electronic payment from within. We are a global organisation, but our SA branch will be the first to run with this initiative," says Theola Lambert, Group Financial Executive, Securitas.
Securitas will be one of the first companies in South Africa to offer this solution to its customers. By December 2011 Securitas' customers will be able to access their bills from their mobile phone, and by January 2012 customers will be able to pay their bill with just one click from within the email bill attachment.
"This is quite a milestone for Striata, as Securitas will also be the first of our clients to provide our digital email bill payment solution - Striata BillPay, to its customers. Striata BillPay enables shorter payment cycles, operational cost savings, and simple reconciliation processes for Billers, while offering customers the ultimate in convenience by enabling them to pay directly from within their eBills. This is done via a secure one-click payment process - following a simple, once-off registration," explains Nicola Els, Commercial Director, Striata.
About Striata Striata's Secure eDocument Delivery and Email Bill Presentment and Payment (EBPP) are solution sets that deliver a rapid reduction in operational costs, quicker payments and an enhanced customer experience.
Striata revolutionizes the way bills, statements, policies, collection notices, letters, paystubs and other high volume system-generated documents are delivered and paid. Registration requirements are eliminated by emailing feature rich, interactive, encrypted documents directly to the inbox and enabling innovative 1-click electronic payment from within the document itself. Direct email delivery of bills and statements dramatically increases customer adoption of electronic documents, paper turn off and ePayments. This enables Striata's clients to achieve rapid ROI; complement their existing self-service and e-communication strategies; significantly reduce paper output and to meet their carbon footprint/environmental impact targets.
As a leading international provider of electronic messaging since 1999 with more than 200 blue chip customers, Striata has operations in New York, London, Sydney, Johannesburg, Hong Kong and partners in North, Central and South America, Europe and Asia Pacific.
Nicola is the Commercial Director of Striata South Africa, focusing on all business development related activities spanning retention and new business.
Prior to joining Striata, Nicola was the National Sales, Support and Training Manager for a property related IT company. In 2008 Nicola took on the role of Head of eBilling for Striata SA and has since been promoted into the role of Commercial Director. Nicola focuses on assisting some of the biggest brands in SA and Africa including listed organisations, with their digital communication strategies.
Nicola's professional certifications and licenses include a Bachelor of Arts (English and Law) and an LLB from the University of Johannesburg.