"Delivery and late payment issues were plaguing our current paper billing system, so we started looking for a solution that could deliver our bills as secure encrypted email attachments, while enabling electronic payment from within. We are a global organisation, but our SA branch will be the first to run with this initiative," says Theola Lambert, Group Financial Executive, Securitas.
Securitas will be one of the first companies in South Africa to offer this solution to its customers. By December 2011 Securitas' customers will be able to access their bills from their mobile phone, and by January 2012 customers will be able to pay their bill with just one click from within the email bill attachment.
"This is quite a milestone for Striata, as Securitas will also be the first of our clients to provide our digital email bill payment solution - Striata BillPay, to its customers. Striata BillPay enables shorter payment cycles, operational cost savings, and simple reconciliation processes for Billers, while offering customers the ultimate in convenience by enabling them to pay directly from within their eBills. This is done via a secure one-click payment process - following a simple, once-off registration," explains Nicola Els, Commercial Director, Striata.
About Striata
Striata's Secure eDocument Delivery and Email Bill Presentment and Payment (EBPP) are solution sets that deliver a rapid reduction in operational costs, quicker payments and an enhanced customer experience.
Striata revolutionizes the way bills, statements, policies, collection notices, letters, paystubs and other high volume system-generated documents are delivered and paid. Registration requirements are eliminated by emailing feature rich, interactive, encrypted documents directly to the inbox and enabling innovative 1-click electronic payment from within the document itself. Direct email delivery of bills and statements dramatically increases customer adoption of electronic documents, paper turn off and ePayments. This enables Striata's clients to achieve rapid ROI; complement their existing self-service and e-communication strategies; significantly reduce paper output and to meet their carbon footprint/environmental impact targets.
As a leading international provider of electronic messaging since 1999 with more than 200 blue chip customers, Striata has operations in New York, London, Sydney, Johannesburg, Hong Kong and partners in North, Central and South America, Europe and Asia Pacific.
