Q1 2013 desktop-based US retail e-commerce spending, up 13%

RESTON, US: comScore, Inc has released its estimates of Q1 2013 US retail e-commerce sales. 15 May 2013 13:42

Consumer Confidence Survey: Economy again top global concern

NEW YORK, US: Global online consumer confidence fell for the seventh consecutive quarter as confidence in 31 of 56 global markets measured declined, according to from Nielsen, a leading global provider of insights and analytics into what consumers watch and buy. 9 Nov 2011 09:36

Latest global trends on consumer media preferences and behaviours

JOHANNESBURG, SA: As digitisation radically transforms the way people around the world interact with media content, and as media consumption trends and behaviour continue to evolve, Deloitte has released new research that highlights a number of compelling global trends that can help TMT companies develop effective business strategies and achieve long-term business growth. 7 Oct 2010 09:38

Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

NEW YORK, US: The discovery of a "Decade of Delight," which describes consumers' key brand expectations was the critical finding in last year's annual Brand Keys Customer Loyalty Engagement Index (CLEI) conducted by the New York-based brand and customer loyalty and engagement consultancy (www.brandkeys.com). This year, evidence continues to mount that it is indeed "delight" that defines the consumer relationship with brands in the Retailers category. 7 Feb 2012 10:28

Clean Slate Brands are the future

[David Mattin] LONDON, UK: Heritage is the new baggage. The future belongs to Clean Slate Brands. 22 Apr 2013 09:09

Analysing the CRM needs of a midsize business

[Paul Anderson] NEWARK, US: CRM is key to any business's success, so how does one analyse the CRM needs of a midsize business to ensure that business will succeed and grow? 2 Apr 2013 11:24

Twitter tops Facebook in mobile ads: survey

NEW YORK, US: Twitter is outpacing Facebook in US mobile advertising revenue this year, according to a survey released on Thursday showing a market dominated by Google. 10 Sep 2012 07:44

IMD announces its 2012 World Competitiveness Rankings

LAUSANNE, SWITZERLAND: IMD, a top-ranked global business school based in Switzerland, has announced the findings of its annual World Competitiveness Yearbook (WCY). The WCY rankings measure how well countries manage their economic and human resources to increase their prosperity. 1 Jun 2012 10:44

New smartphone platforms eye inroads in hot market

WASHINGTON, US: A handful of new smartphone platforms are expected to become available this year, challenging the stranglehold of the two market leaders, Google's Android and Apple's iOS. 27 Mar 2013 06:41

February 2013 US smartphone subscriber market share

RESTON, US: comScore, Inc, a leader in measuring the digital world, today released data from the comScore MobiLens service, reporting key trends in the US smartphone industry for the three month average period ending February 2013. 9 Apr 2013 05:15

10 trends that will shape our world in 2013

NEW YORK, US: JWT, one of the world's best-known marketing communications brands, has released its eighth annual forecast of key trends that will drive or significantly impact consumer mind-set and behaviour in the year ahead. 18 Dec 2012 11:38

Survey: 87% of US consumers will use a mobile device to help make holiday purchases

DUBLIN (CALIFORNIA), US: According to a joint national survey conducted by Sybase 365, the mobile services arm of SAP AG and the Mobile Marketing Association (MMA), the leading global trade association for the mobile industry, mobile devices are playing a more crucial role than ever before in influencing consumers' shopping decisions at the point of sale and across every stage of the purchase funnel. 3 Dec 2012 08:15

Deloitte: Mid-market executives focus on moving forward during uncertain economic recovery

NEW YORK, US: In the wake of a slower, less predictable economic recovery, mid-market executives are adapting to managing uncertainty, according to Deloitte's "Mid-Market Perspectives: 2012 Report on America's Economic Engine." The annual survey of 528 US executives indicates that 86% of respondents believe that continued uncertainty is tempering their expectations for economic growth. 14 May 2012 13:42