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New black-owned online TV network launched
New black-owned online TV network launched

Beyond The Eyes (BTE), a black-owned production company, has launched an independent online television network to deliver compelling African content to the world through 'Video on Demand' (VOD)...

5 Mar 2015 09:10

New research: How employee emotions' impact on customer experience
New research: How employee emotions' impact on customer experience

The latest Ask Afrika Orange Index provides customer service trends, insights and thought leadership based on 13 years of data, across 32 industries and 155 companies, with representative companies as well as the government sector.

4 Mar 2015 08:05

Publicis Groupe Epic Communications
Publicis Groupe Epic Communications

PARIS, FRANCE / JOHANNESBURG-CAPE TOWN, SA: Publicis Groupe has announced today the acquisition of the South Africa-based company Epic Communications, one of SA's leading independent integrated strategic communications agencies...

26 Feb 2015 13:15

Six steps to enhance your customer loyalty programmes
Six steps to enhance your customer loyalty programmes

There's no denying the value offered by customer loyalty programmes, but what does it take to get it right? Lauren Barbour, lead consultant for customer strategy at Principa, explains...

By Leigh Andrews 26 Feb 2015 08:00

Rick Joubert
African mobile operators are missing an opportunity

The mobile medium has moved beyond hype and early adoption and is touching the mainstream consciousness in advertising and media.

By Rick Joubert, Issued by Mobile Marketing Association 23 Feb 2015 10:35

[Design Indaba 2015] What to expect at this year's Expo
[Design Indaba 2015] What to expect at this year's Expo

The annual Design Indaba Expo is South Africa's showcase of high-end African design, exhibiting the wares of all the design sectors under one roof.

23 Feb 2015 10:09

CEOs and management should be in tune with social media
CEOs and management should be in tune with social media

Educating CEOs and management is an ongoing process that requires formal interventions as well as valuable development through mere experience and years of trial and error. And when it comes to social media, CEOs and management have no choice but to embrace it.

By Val Bourdos Nichas 18 Nov 2014 14:42

The shift towards digital video ads
The shift towards digital video ads

The idea of primetime is somewhat dead. People are still consuming content, but the desire to consume it and pay for it on their own terms based on individual wants and needs has caused a massive shift in behaviour.

By Estiaan Robbetze 26 Aug 2014 09:51

Why customer satisfaction surveys are important
Why customer satisfaction surveys are important

"A satisfied customer is the best business strategy of all." These words, by the acclaimed business author, speaker and former management professor, Dr. Michael LeBoeuf, mean that by ensuring that your customers are happy the first time they conduct business with you, you will make sure that they return to your company or use your service again; even referring their friends and relatives and thereby providing your business with invaluable amounts of advertising - for free.

By Louise Robinson 2 May 2014 13:53

Tiffany Markman
Ten Twitter tips for non-newbie tweeters

So you're a medium-term tweep, huh? You don't need another one of those silly etiquette lessons. Or a guide to the strictures of RTing. You need something new. The stuff the techies already know. You need '10 Twitter Tips for Non-Newbie Tweeters'.

By Tiffany Markman 14 Apr 2014 07:44

VoD platforms key driver of next bandwidth capacity spike
VoD platforms key driver of next bandwidth capacity spike

Balancing Act is publishing a report on VoD platforms in Africa. Operators need to understand that all the evidence points to VoD platforms meeting a need that up until this point has been met by pirated DVDs. There is now a bewildering array of film and music platforms in particular.

4 Nov 2013 07:34

The best of Nigeria on show in SA

The finest that Nigeria has to offer will be on display at the Sandton Convention Centre from 28 September to 2 October as, for the first time, South Africa plays host to the Best of Nigeria Expo in 2004.

15 Sep 2004 14:33

Bayer to acquire Roche Consumer Health

Bayer has announced that it has agreed to acquire Roche Consumer Health. By acquiring this business Bayer will become one of the top three over-the-counter (OTC) consumer health companies worldwide.

21 Jul 2004 13:54

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