Three steps to writing well

[James Hurford] Often when people write, they're afraid to make mistakes and so they edit themselves word by word, inhibiting the natural flow of ideas and sentences. However, professional writers know that writing is a process consisting of numerous drafts, rewrites, deletions and revisions. 24 May 2012 09:50

Customers' complaints need strategy

[Aki Kalliatakis] Customers have the power to change service levels, performance and product, yet still they feel they are often mistreated. Successful complaining however needs to be focused in order to achieve lasting results. 24 May 2012 09:21

Ever-shrinking personal networks and the value of the "inner circle"

[Mongezi Mtati] Our increased usage of social networks has ensured that the word "friend" is used loosely to mean someone you are friends with online, and have met offline. The value of product recommendations by "friends," according to Nielsen, has increased to a record 92%, while our trust in advertising is at an all-time low and the falling advertising spend is the proverbial proof in the pudding. 28 May 2012 11:57

Content marketing: what it is, and why you should be doing it

[Anna Malczyk] It has become increasingly clear that the most effective way to gain your customer's attention is to earn it. Rather than needing to sponsor 'traditional' media channels, digital distribution channels such as blogs and YouTube have made it possible for brands to become content creators themselves. 22 May 2012 12:16

CNBC Africa opens office in Mozambique

CNBC Africa, a CNBC International franchise owned by Africa Business News, has entered into a joint venture with Mozambique's state broadcaster, Televisão de Moçambique (TVM), and will open a bureau in Maputo. CNBC Africa's country bureau representative will be Sunnyboy Mshengu. 24 May 2012 11:35

Brand Africa - flexing its muscles in the 21st century

[Thabani Khumalo] In the year 2000, marking the close of the 20th century, the World Bank published a report provocatively entitled, Can Africa Claim the 21st Century? Seeking to answer this question, the report said: "The question of whether Sub-Saharan Africa can claim the 21st century is complex and provocative...Our central message is: Yes, Africa can claim the new century." 25 May 2012 12:04

Turn MBC into public broadcaster - Banda told

[Gregory Gondwe: @Kalipochi] Malawi's daily newspaper, The Daily Times has told newly instated president Joyce Banda to change the status of Malawi Broadcasting Corporation (MBC) from being a state broadcaster to a public broadcaster. 16 Apr 2012 12:50

Malawi establishes credit reference bureau

[Gregory Gondwe] The Bankers Association of Malawi (BAM) has joined hands with Kenyan-based CRB-Africa to form the first of its kind Credit Reference Bureau (CRB-Malawi). BAM President George Partridge who is also the country's CEO for Malawi's largest bank by assets, the National Bank of Malawi (NBM) said the bureau would help commercial banks stop wasting time and resources trying to establish history of customers. 14 Aug 2009 09:19

CPJ condemns City Press 'harassment'

NEW YORK, US: 'The Spear' controversy has made the news overseas: the new-York-based Committee to Protect Journalists* (CPJ) has condemned what it terms "the campaign of harassment and intimidation" against the City Press after it published an image of a painting of President Jacob Zuma more than two weeks ago. 31 May 2012 09:51

Digital entrepreneurs visit Kenya

The Kenya ICT Board will host a group of entrepreneurs at an event at the iHub on Tuesday, 14 Decemeber at 3pm. Guests include Russel Simmons, co-founder of PayPal, and Jawed Karim, co-founder of YouTube. 14 Dec 2010 10:43

Facebook holds inaugural 'Hackers Cup'

SAN FRANCISCO: Facebook is challenging software hotshots around the world to show their mettle in the online social networking king's first "Hackers Cup." 14 Dec 2010 08:23

D&AD, The One Club announce The Pencil Rankings

D&AD and The One Club, the two organisations renowned globally for the Pencil Awards, have announced a joint initiative aimed at identifying leaders in creativity internationally. The Pencil Rankings, will allocate points based on the results from The One Show and the D&AD Awards alone. 14 Dec 2010 07:21

Rosa Whitaker among Foreign Policy's Top Global Thinkers

WASHINGTON, DC: Foreign Policy (FP) magazine has selected Rosa Whitaker, president and CEO of The Whitaker Group (TWG), as one of its Top 100 Global Thinkers of 2010. Whitaker was recognised alongside British investor, Miles Morland, for her longstanding vision of Africa as "the land of opportunity". 14 Dec 2010 07:03