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CRM, CX, UX News South Africa

Complaints over snake ad rejected

18 Dec 2001

Search Engine Marketing

  18 Dec 2001

The Construction New Media Awards

10 Dec 2001

MTV, MWEB & The New World of Mukunda

5 Dec 2001

M&C Saatchi Develops its First Pan African Advertising Campaign for British Airways

29 Nov 2001

SA Marketers hit the jackpot with Amendment to Lotteries Bill

15 Nov 2001

Cannes expands into Direct Marketing

15 Nov 2001

SA Winners of London International Awards

11 Nov 2001

International Delegates to Attend Sithengi

9 Nov 2001

Harry Potter's Marketing Wizardry

5 Nov 2001

Boeing launches two new ad campaigns

5 Nov 2001

Power to the presentation!

  31 Oct 2001

Information overload and the future of the web

  30 Oct 2001

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More news

[Orchids & Onions] Courage and humour rev the engine for consumers
[Orchids & Onions] Courage and humour rev the engine for consumers

 5 May 2015

NextTen Customer Experience Management South African certification workshop
NextTen Customer Experience Management South African certification workshop

The Focus Group 5 May 2015

Managing brand and reputation risk when your customer has a louder voice
Managing brand and reputation risk when your customer has a louder voice

 28 Apr 2015

Build fans, not audiences
Build fans, not audiences

 22 Apr 2015

Rolf Akermann
Get the basics right

 22 Apr 2015

IABC EMENA conference tackles leadership communication
IABC EMENA conference tackles leadership communication

 15 Apr 2015

Forever is a long time
Forever is a long time

 9 Apr 2015

CRM can be really magical - when it works
CRM can be really magical - when it works

 8 Apr 2015

Brands need to make a difference
Brands need to make a difference

 7 Apr 2015

The sum of the parts: Creating value with holistic segmentation
The sum of the parts: Creating value with holistic segmentation

 2 Apr 2015

Richard Firth
Harnessing workflow and mobility

 30 Mar 2015

High performance customer experience management
High performance customer experience management

25 Mar 2015

HiHelen website lauds the good
HiHelen website lauds the good

25 Mar 2015

Free webinars on relational intelligence vital to attract and retain clients
Free webinars on relational intelligence vital to attract and retain clients

24 Mar 2015

Preneshen Munian, Agency Director of TLC Marketing Africa
The hard truth about loyalty

 23 Mar 2015

New research identifies top ten call centres
New research identifies top ten call centres

23 Mar 2015

No communication = death to CRM
No communication = death to CRM

 19 Mar 2015

Is your call centre doing justice to your brand?
Is your call centre doing justice to your brand?

 17 Mar 2015

Evolving from multi-channel to true omni-channel experiences
Evolving from multi-channel to true omni-channel experiences

 16 Mar 2015

Do once customer-driven companies need to lose their customer focus?
Do once customer-driven companies need to lose their customer focus?

 11 Mar 2015

Pick n Pay set to hit 10 million smart shoppers
Pick n Pay set to hit 10 million smart shoppers

4 Mar 2015

New research: How employee emotions' impact on customer experience
New research: How employee emotions' impact on customer experience

4 Mar 2015

Coping under fire
Coping under fire

 3 Mar 2015

Why customer service is so bad
Why customer service is so bad

 3 Mar 2015

Introducing the outside-in customer experience
Introducing the outside-in customer experience

 27 Feb 2015

Customer service remains the pillar of your PR strategy
Customer service remains the pillar of your PR strategy

 26 Feb 2015

Service versus sales: a new era of customer demands
Service versus sales: a new era of customer demands

25 Feb 2015

[TrendTalk] Content is key to 'winning' Twitter
[TrendTalk] Content is key to 'winning' Twitter

 20 Feb 2015

Why SA companies must start focusing on social media as a service channel
Why SA companies must start focusing on social media as a service channel

 19 Feb 2015

Embracing customer service in the digital world
Embracing customer service in the digital world

 13 Feb 2015

The new science behind customer loyalty
The new science behind customer loyalty

 12 Feb 2015

Malcolm McDonald
Why most companies get KAM hopelessly wrong

, Strategic Business Services 11 Feb 2015

Why brands need to surrender control (at least partially)
Why brands need to surrender control (at least partially)

 6 Feb 2015

Don't think out of the marketing box - just get rid of the whole damn box
Don't think out of the marketing box - just get rid of the whole damn box

 5 Feb 2015

Mobile users prefer privacy to apps
Mobile users prefer privacy to apps

5 Feb 2015

Pulling PR costings out of a hat
Pulling PR costings out of a hat

 3 Feb 2015

Context is king in the next wave of digital marketing
Context is king in the next wave of digital marketing

 23 Jan 2015

Satisfied customers don't mean repeat business
Satisfied customers don't mean repeat business

 13 Jan 2015

Unlocking value from customer relationships in 2015
Unlocking value from customer relationships in 2015

 9 Jan 2015

Three simple rules for your online store this festive season
Three simple rules for your online store this festive season

19 Dec 2014

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