Sales Direct Channel Manager  

Customer Acquisition and Retention across the channel
Channel includes Flagships, Musica, Telesales and SMME
Partner Identification
Risk controlled within acceptable levels
Achievement of sales targets
Stock variances and cash shortages minimized
Satisfied customers
Satisfied staff
Budget adherence
Provision of operational support to all sales channels
Direct Partner relationships - Key Account management
Management of the Direct Channel Own Stores/Store in Store and our Direct sales force
Prepare the channel budget
Management reporting
Manage and control all administration functions within the channel
Manage and monitor the technical function and ensure adherence to acceptable service levels across the channel
Plan and forecast regional stock requirements and ensure distribution of stock to all sales channels
Channel performance management, training & development, relevant administration and motivation.
Agree channel performance targets
Track performance of the various functions and ensure achievement of targets
Manage and control all stock variances / losses
Ensure achievement of sales targets through all channels Monitor and sanction the channel budget
Resolve any channel issues
Key interface into Head Office to ensure alignment with overall strategy
Manage and control any channel initiatives, rollout etc.
Develop channel strategy in line, brand and overall VMSA strategic objectives
Co-ordinate activity across all channels.
Balance resources within the channel in conjunction with Business Managers to meet market requirements
Build relationships with key customers in the channel
Co-ordinate with marketing, network, sales, IT, HR, operations to develop and implement plans for the channel