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Junior Sales Consultant

Remuneration:Market related 
Location:Cape Town
Company:AKA Recruitment International

Our client, a responsible eco-tourism company with offices in Cape Town, wishes to employ a Junior Sales Consultant who will be responsible for safari sales in a junior capacity in the sales team, specifically for FIT and scheduled group agent fam trips, PR trips and staff travel, included to this is administrative work.

If you have experience in sales within the tourism industry and seeking a new challenge, then apply today!

Key responsibilities:

Fam and PR Trips:
  • Handling agent fam trips and PR Trips with costing and accurate information within the required turnaround time
  • Liaise with Agent team, Sales team and PR Department on requests received for specific input
  • Proactive response to requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, offering additional information as needed
  • Liaise with Product Department regarding the inclusion of third party product and special rates as required
  • Follow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safari – Fam and PR trip specific policy in place
  • On confirmation complete the safari file with all the information required
  • Manage the day to day running of the trip as far as possible to ensure smooth operations (and good agent feedback and PR reports!)
Staff Travel:
  • Handling company travel arrangements as needed for trade shows, fam trips and visits to offices
  • Obtaining details– dates of travel, flexibility of dates, arrangements needed, passport/ID copies, budget
  • Getting quotes for arrangements needed
  • Getting quotes approved by applicable line manager
  • Assist with getting money from Accounts for visas/meals/transportation after authorization from the applicable line manager
Brochure Quotes:
  • Supportive role in handling brochure quotes as required, with costing and accurate information within the required turnaround time according to brochure quote schedule
  • Liaise with Senior Sales Consultant or Assistant Sales Manager on requests received for agent specific input
  • Build and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales process
  • Report any errors or issues to your line manager immediately on discovery
  • Provide proactive support to colleagues in peak or leave times
  • Proactive approach towards your personal and departmental target and working together with management to ensure we reach these targets
  • Following and adhering to all sales procedures as set out in the operating manuals
  • Attending all training that is offered and proactively growing your knowledge of the company, our products (as well as that of 3rd Party suppliers) and the countries in which we operate
  • Use systems to their maximum potential and play an active role in helping to improve where possible
  • Always look for ways to increase sales from your accounts and play an active role in increasing the performance of the sales office
Qualification and Experience
  • Matric and Tertiary qualification in Tourism / Sales
  • Experience and knowledge of the safari industry
  • Knowledge of Sales Systems Travelogic and Res Request
Key Competencies
  • Excellent verbal and written skills in English
  • Computer literate (MS Office package and emails)
  • Excellent sales skills with the ability to upsell
  • Target orientated, and experience of delivering results in a performance oriented and fast paced sales environment
  • Experience in handling difficult situations and willingness to handle issues outside of office hours when required
  • Strong administration and organizational skills with great attention to detail
  • Ability to work well under pressure with a can-do attitude
  • Energetic and eager to learn
  • Ability to work independently as well as within a broader team setup
  • Proactive mind-set and can-do attitude
  • Meticulous attention to detail
If you meet the above requirements please forward your CV to .

Posted on 11 May 10:21

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