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Senior Systems Engineer - AIX/Unix/Linux/MS SQL

Remuneration:Basic salary 
Location:Cape Town
Type: Permanent
Company:Datafin Recruitment


Our client an international multi-talented resolution provider providing digital empowering services to clientele is looking to employ a senior systems engineer (AIX/UNIX/LINUX/MSSQL) to their Cape Town-based team. Successful incumbent should be a Graduate with ITIL, IBM and MCSA Certification and should have knowledge and skills in the following: AIX, UNIX, LINUX and MSSQL.

  • To fully understand the principals of enterprise computing, storage, networking and security.
  • Maintain server availability for customers by performing routine maintenance, failover testing, implementing best practices etc.
  • Ensure monthly SLA metrics
  • Work as part of the on-call rota and ensure resources are always available 24X7 and respond within SLA time frames to any calls from the Tier 1 out of hours.
  • Provide prompt senior technical assistance on customer incidents when Tier 1 skills have exhausted a resolution.
  • Regularly updating customers on progress of incidents, problems and changes by telephone and email.
  • Regularly updating companies ticketing system with quality notes detailing progress and actions completed on open incidents, problems and change requests.
  • Completing customer Change Requests, including impact and risk analysis, implementing out of hours where required.
  • Attend the Change Advisory Board for customer change requests.
  • Provide technical consultancy to all other areas of the business to ensure the integrity, performance and support of new opportunities that involve Server support.
  • Provide technical input for all new products for Managed Services to the company.
  • Attend meetings and working parties
  • Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product.
  • Where required perform the 'Lead Engineer' role for some key customers.
  • Attend customer meetings to provide technical consultancy, usually by VC but occasionally on site.
  • Undertake technical audits for key customers where issues have been identified and as part of the Service Improvement Process.
  • Provide technical coaching and mentoring to staff.
  • Ensure all customer documentation is kept up to date.
  • To stay up to date and accredited within the current technologies.
  • To be aware of future requirements and gain these competencies when required.
  • Providing input to customer-facing Technical Incident Reports.
  • Capturing repeat faults and undertaking root cause analysis.
  • Proactive identification of fault trends.
  • Development of Manufacturer relationships.
    • Requirements:
    • Graduate or qualified by experience.
    • ITIL Foundation certification.
    • IBM Certified Systems Administrator.
    • MCSA: SQL 2012/2014 or MCSA 2016: Database Administration.
    • Should have the following skills:
        • UNIX System Administration/Support (IBM AIX 5-6 experience preferable)
            • Ability to install, configure and support.
            • Filesystem management.
            • Manage updates and fixes.
            • Configure peripherals, networks and security.
            • Scripting.
            • Performance management and tuning.
            • LINUX System Administration/Support
                • Ability to install, configure and support.
                • Filesystem management.
                • Manage updates and fixes.
                • Configure peripherals, networks and security.
                • Scripting.
                • Performance management and tuning.
            • IBM Tivoli Storage Manager
                • Configure backup and restores.
                • Support and Administration.
            • Microsoft SQL Server
                • Administering SQL Database Infrastructure.
                • SQL Database Infrastructure Implementation.
                • Provisioning SQL Databases.
    • The following skills would be advantageous to have:
        • HP SAN Storage/IBM SAN Storage
            • Install Hardware including Storage subsystem, Disk Expansion Draws and fibre switches.
            • Setup Arrays MDISKS/LUNS and VOLUMES.
            • Partition LUNS and VOLUMES to servers and configure Zones on fibre switches.
            • Back up Media libraries (IBM TS Series or HP EML)
                • General configuration and administration.

Posted on 13 Mar 15:31

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Chantelle Lawrence

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DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

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