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Front-Desk Receptionist

Remuneration:R6000 - R7500 per month Cost to company 
Location:Cape Town, Sea Point
Job level:Junior/Mid
Company:Career Custodians

Job description

The client is looking for passionate professionals to join its dynamic team. Based in the heart of town, the client is making waves within the hospitality industry and reinventing short-term rentals, with its innovative and hotel-grade approach.

It is looking for hotel receptionists to handle front desk concierge and reception. Situated in Sea Point, it is a 22-unit self-catering apartment block.


The hotel receptionist is responsible for providing a friendly, welcoming, and efficient service to all hotel guests.

Responsibilities include but is not limited to:

  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience
  • To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service
  • To be responsible for accurate and efficient accounts and guest billing processes
  • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area
  • To administer all routes of reservations (eg online, phone) to ensure that room bookings are made and recorded accurately
  • To keep up to date with room prices and special offers to provide accurate information to guests
  • To report any maintenance, breakage or cleanliness problems to the relevant manager

  • Matric
  • One to three years' experience in a similar role
  • Previous experience hotel reception (advantageous)
  • Friendly
  • Patient
  • Organised
  • Communication
  • Accountability
  • Consistency
The duties as per the above should not be read in isolation but may change as the policies, procedures and operational requirements of the business evolves.

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to .

**Please note that only successful candidates will be contacted. Should you not hear from us within five days – please consider your application unsuccessful**

To browse all our vacancies, please log on to our website –


  • Communication
  • Hospitality
  • Technology

Posted on 05 Dec 07:44

Career Custodians

Career Custodians is a recruitment and talent management agency, specializing in the wellness, hospitality and tourism industry.

View company profile

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