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Assistant General Manager

Remuneration:negotiable TCTC 
Location:Johannesburg, Bryanston
Education level:Diploma
Job level:Management Snr
Own transport required:Yes
Travel requirement:Occasional
Job policy:Employment Equity position
Company:The Forum Company

Job description

The Forum company is looking for a young dynamic, driven, flexible individual, with leadership skills to manage the day to day operations of an award-winning conference and event venue. Ideally, the candidate would have experience in a five-star venue, lodge, or hotel.

  • Oversee the day to day operations of a venue including banqueting, catering and sales.
  • Provide support and guidance to the sales co-coordinators to ensure sales targets are met.
  • Engage with potential clients on-site inspections and events to building relationships.
  • Ensure service excellence at every touchpoint of customer interaction.
  • Ensure there are relevant legally compliant HR practices in place, provide support and guidance to other line managers.
  • Liaise with HR department with regards to all staff related matters, including monthly payroll.
  • Manage staff, plan duty rosters
  • Ensure that the venue is maintained to the highest standard.
  • Liaison with leaseholder on maintenance and other issues.
  • Ensure food and beverage margins are met and that controls are in place and adhered to for stock and operational equipment.
  • Provide weekly report to the MD on sales, staffing and clients.
  • Ensuring that operational budgets are in place and controlled effectively.
  • Collating and analysing the revenue generation trends in conferencing, in order to identify critical areas for revenue enhancement.
  • Ensure compliance to Health, hygiene, housekeeping and customer service standards.
  • Apply and supervise best staffing practices on an ongoing basis to all staff.



Required Skills:
  • Tertiary diploma/degree - hospitality management
  • Four to six years of assistant general manager level experience within the hospitality sector. 
  • Exceptional Food and Beverage and Rooms Division knowledge.
  • Thorough knowledge of labour legislation and disciplinary procedures.
  • Knowledge of Microsoft Office and Windows-based computer applications
  • Strong people manager and have solid financial experience.
  • Effective relationship management skills to be able to inspire confidence across multiple stakeholder groups.
  • Strong verbal and written English.
  • Excellent management ability and communication skill.
  • Emotionally intelligent and able to read and respond to any situation.

Posted on 05 Nov 14:30

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