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Hotel Receptionist/Houseman

Remuneration:R4000 - R4500 per month Cost to company 
Location:Cape Town, Camps Bay
Job level:Junior/Mid
Type:Permanent
Company:Career Custodians


Job description

If you are an organised, smart and enthusiastic individual looking to make a career move, this could just be the right move for you.

Candiate's minimum requirements:

Education:
  • Grade 12 or equivalent
  • Accommodation Certificate/ Hotel School diploma is advantageous
Work experience:
  • At least two years’ previous experience in the same or similar position in a 4/5 star hotel
  • Familiar with all duties and procedures in Front Office Department  MS Office (Word, Excel and Email) is essential
  •  One year's Opera experience is advantageous
  • Valid Drivers licence
  • Third language is advantageous
Other:
  • Friendly and service orientated
  • Reliable, responsible and dependable to fulfil obligations
  • Excellent communication skills
  •  Attention to detail
  •  Willingness to lead, take charge and offer direction
  •  Ability to multitask
  •  Show initiative by taking control of task
Tasks (include but not limited to):

Receptionist:
  • Check in and check-out of guests
  •  Ensure accurate billing
  •  Make travel arrangements for sightseeing and tours
  •  Receive, store and deliver luggage and mail
  •  Relieve night audit when necessary
  •  Perform office duties
  •  Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
  •  Take guests' details and allocate their rooms
  •  Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
  •  Inform guests of the hotels services and facilities, policies and procedures• Provide tourist information to guests
  • Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
  •  Deal with enquiries and requests from guests
  •  Take messages for guests
  •  Finalise guests' bills and issue receipts upon payment
  •  Perform cashier duties and exchange foreign currency
  •  Place guests' possessions in a safe if requested
  •  Coordinate the cleaning of guests' personal laundry and room service deliveries
  •  Follow in-house procedures to help ensure the security of guests and employees
  •  Perform general secretarial duties, such as preparing correspondence and attending to incoming calls
Houseman
  • Carry linen, towels, toilet items and cleaning supplies
  • Keep storage areas and cart well stocked, clean and tidy
  • Dust and polish furniture and equipment
  • Wash windows, walls ceilings, waxing and treatment of wood
  • Take ownership of public areas where necessary
  • Hanging lights and fixtures for functions
  • Record and report maintenance issues
  • Follow up that maintenance issues have been dealt with
  • Record and report maintenance issues
  • Follow up that maintenance issues have been dealt with
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to .

**Please note that only successful candidates will be contacted. Should you not hear from us within five days – please consider your application unsuccessful**

To browse all our vacancies, please log on to our website – www.careercustodians.com.

Requirements

  • Banking
  • Citrix XenApp
  • Client Relations
  • Hospitality
  • Reception
  • Reporting


Posted on 13 Aug 07:34



Career Custodians

Career Custodians is a recruitment and talent management agency, specializing in the wellness, hospitality and tourism industry.

View company profile

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