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Consumer Insights Analyst

Remuneration:Market related 
Location:Cape Town, Southern Suburbs
Job level:Mid
Job policy:Employment Equity position

Job description

Key Performance Areas (KPAs)

Strategic analysis and reporting
  • Setup and generate weekly, monthly and quarterly reports for ops areas
  • Setup measures and track strategic initiatives
  • Run ad-hoc in-depth analysis across different data sources
  • Track and review performance of all areas to ensure targets are met
  • Understand the business process in order to create a new analysis that will highlight areas for improvement
  • Develop analytics to review resource planning and discover opportunities to increase efficiency
  • Develop analytical models to drive sales opportunities within the customer base and contact strategies
 Project management and supporting operational areas
  • Take the lead on assigned or self-initiated projects for the ops area from inception to execution
  • Serve as a soundboard for Operations Managers relating to challenges and solutions for their specific areas


Qualifications and Accreditations
  • Mathematics or Statistics related degree
 Experience and Skills
  • Minimum of five years’ experience in analysing data
  • MS Excel proficiency on an advanced level
  • SQL query writing skills will be an added advantage
  • Experience in statistical packages will be an added advantage (e.g. SPSS/ SAS/ R)
  • Experience in big data reporting packages will be an added advantage (e.g. PowerBI/ Qlikview/ Tableau)
 Attributes and Behaviours
  • Analytical self-starter with decisive judgment and a strong commercial acumen
  • Exceptional problem-solving ability with solid organisational skills
  • Strong communication skills both verbal and written
  • High attention to detail with proven ability to handle multiple competing priorities
  • Ability to adapt in a flexible and fast-paced environment
  • Independent with a proactive entrepreneurial approach
  • An inquisitive mind and enjoys working on data-driven solutions
  • Must be resilient, open to feedback and assertive

Posted on 15 May 07:53

Home Choice

The HomeChoice Group is a leading credit-based direct marketing retailer selling homeware merchandise and financial services to the expanding urban middle-income mass market in southern Africa.

View company profile

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