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German Speaking Customer Service Agents

Remuneration:Market related 
Location:Cape Town
Company:AKA Recruitment International

A leading BPO (Business Process Outsourcer) in the Southern Suburbs, is seeking German speaking customer service agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.

Come and join the team to benefit from the following:
  • Above market-related salary packages of R13,000 – R16,000 CTC
  • (dep. on experience and qualifications)
  • Medical aid
  • Shift allowance
  • Incentives
  • Subsidised transport
  • Working hours between 8am - 9pm, Mondays to Sundays
  • A young and vibrant work environment
  • Exposure to international clientele
  • Training and great growth potential within the company
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:

Qualifications and experience:
  • Matric or high school equivalent
  • Previous customer service experience
  • Inbound call centre experience advantageous
  • Previous travel or tourism industry experience advantageous
  • Excellent language skills in German (mother tongue) and English
  • Exceptional communication skills
  • Computer literate in MS Office package
  • Exceptional service and support orientation
  • Clear criminal and credit record
  • Ability to work shifts: Monday - Sunday between 8am - 9pm (40 hour week)
To join this new player in the foreign language customer service industry, send your CV now to  

#German Speaking #Customer Service #Agents #Southern Suburbs #CapeTown

Posted on 13 Mar 12:22

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