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Spanish Speaking Customer Service Consultant

Remuneration:Market related 
Location:Cape Town
Company:AKA Recruitment International

Our client, a market leader in the outsource industry seeks to recruit Spanish speaking customer services and sales representatives for their modern and dynamic centre. The right candidate will work in a vibrant office environment with growth opportunities, will service passengers abroad and will be responsible for their airline reservations relating to the tourism industry. If you want to be a part of a global brand that represents well-known clients earn an above market salary package in one of the swankiest locations in Cape Town where high-end shopping and restaurants are just a few steps away.

Key performance areas:
  • Servicing passengers abroad and being responsible for their airline reservations and associated duties
  • Inbound enquiries and social media responses
  • Responding to incoming inquiries and questions of customers regarding their flights, etc.
  • Handling complaints via the integrated telephone or computer system
  • Communicating information effectively in a friendly and supportive manner
  • Providing relevant information as an independent team member
Qualifications and experiences:
  • Matric qualification and previous customer service and sales experience required
Competencies required:
  • Native level fluency in Spanish and excellent language skills in English
  • Computer literate (MS Word, Excel, Outlook)
  • Problem-solving ability and attention to detail
  • Positive attitude and open to shift work (even though flexible working hours)
  • Ability to work independently, yet also be a team player and stress resistant
  • Clear credit and criminal record
  • Valid driver’s license and own transport required
Why should I apply
  • Competitive salary package with medical aid that include unlimited GP visits and dentistry
  • Sponsorship in obtaining a work visa in South Africa
  • Assistance with flights to Cape Town (one way)
  • Accommodation for one month to settle yourself in
  • Up to 25 days of leave based on years of service
  • Performance bonuses
  • Late and Night shift allowance (earn up to R5,200 per month on fixed night shifts in addition to basic salary)
The company offers a competitive remuneration package and assistance with work permits for foreigners.

If you meet the above requirements and if you are interested in the position, please send your CV to

# Arbeiten in Kapstadt #Deutsche Stellen #Deutschsprachiger Kundenberater #Spanish Jobs #Spanish speaking

Posted on 13 Mar 12:10

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