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Technical Support Agent SQL

Location:Cape Town
Type: Permanent
Reference:#1806301
Company:Datafin Recruitment


Environment:

A Cape Town based company who develops software for the horse racing and sports betting industry are looking for a technical support agent (SQL)two to join their team. Successful incumbent should have a Matric certification, an IT related Diploma or Degree will be preferable.

Duties:
  • Assisting clients with problems.
  • Performing software installations and version updates.
  • Setting up and monitoring SQL maintenance plans.
Requirements:
  • Matric minimum.
  • IT diploma or degree (Preferable or completing).
  • Preferable with a minimum of one years’ experience in a technical support centre.
  • The successful candidate should have the following technical skills:
  • SQL – Good working knowledge (advance selects, inner join selects & updates, cursors, SQL maintenance plans, SQL monitoring and performance investigations).
  • Good knowledge of Windows Operating Systems (Server 20XX).
  • Understanding of websites and website installations (IIS and the structures and permissions therein).
  • Understanding of Network infrastructure.
Attributes:
  • Excellent problem-solving skills.
  • Able to deal with customer over a phone – communicate clearly.
  • Excellent communication skills in English (written and spoken).
  • Must be willing to work hours as per our support schedule (weekends /public holidays/ shifts/standby/ after hours on a rotational basis).
  • Good work ethic and ability to work within a team.
  • Ability to learn new technologies.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

Comments:

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a word copy of your CV to and mention the reference numbers of the jobs.

Posted on 08 Aug 15:59

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Taryn Roman

087 351 0743
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See also: IT Support, Support

Datafin

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

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