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Transfer Agent Administrator

Remuneration:negotiable Cost to company 
Location:Cape Town, University Estate
Education level:Degree
Job level:Student
Reference:#Transfer Agent
Company:Oasis Group Holdings

Job description

The core function of the position is to process transactions, MIS reporting and performing reconciliations.
  • Daily application processing, valuations, reporting, reconciliations and documentation are completed accurately and timeously.
  • Client files storage, archiving and easily accessible and retrievable.
  • Prepare the reconciliation of the inflows of client funds and allocation of correct units to correct clients.
  • Process of loading of new client applications.
  • Conduct anti-money laundering verifications.
  • Processing and authorising on a system with regard to purchases, redemptions, switches, adjustments and transfers relating to client investments, monthly retirement fund contributions, etc.
  • Client applications received via fax are correctly sorted and allocated.
  • Prepare the daily transfers to capital sheets per fund in order to affect creation/liquidation on fund.
  • Verify repurchase instructions for the confirmation of account numbers and client signatures.
  • Prepare the manual debit order uploads on a weekly basis.
  • Prepare the new client packs.
  • Upload of repurchase instructions onto electronic banking system.
  • Perform upload, verification and first Authorising of instructions onto Fin Switch – an electronic instruction platform for other linked investment service providers.
  • Scanning and linking of applications received onto system.
  • Employee Benefit contributions (loading and processing).
  • Prepare the client's unclaimed benefit reconciliations and ensure that all exceptions are highlighted and reconciled.
  • Prepare PAYE payments due and ensure that all exceptions are highlighted and reconciled.
  • Prepare the registration pack of participating employer and ensure that all exceptions are investigated and reconciled.
  • Prepare welcome letters and ensure that all exceptions are investigated and reconciled.
  • Prepare the collection of commission from the inflow accounts and paying to the relevant brokers.
  • Prepare the calculation of monthly broker and trailer commission payments.
  • Preparation of monthly broker and trailer commission statements and management reports.
  • Prepare the debit order uploads on a weekly basis.
  • Liaising with clients on follow-ups and client queries where necessary.
  • Administration of client withdrawals (Applying for tax directives at SARS and following up with HOD/principal officer with regard to signing off).
  • Client Servicing (ensure that client calls are answered timeously, their queries resolved timeously and accurate information is provided to them).
  • Prepare the reconciliation of bank accounts on daily basis.
  • Prepare the reconciliation of assets and liabilities on daily basis.
  • Preparing the data for the annual audit present to the Supervisor for first review.


  • Bachelor’s Degree/Honors Degree (FAPM/accounting).
  • Expert on Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Strong communications skills in both written and verbal in English and at least one other official language of South Africa.
  • Strong presentation skills with the ability to sell effectively.
  • Strong negotiation skills. Strong personality to be able to tackle difficult and sensitive situations.
  • Ability to establish new, and manage existing relationships.
  • Driven and personally motivated to succeed.
  • Creative, innovative with excellent problem solving skills.
  • The ability to meet pressurised deadlines is essential.

Posted on 05 Nov 13:43

Salmaan Shaikh

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