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Junior E-commerce Manager

Location:Cape Town, Woodstock
Job level:Junior
Own transport required:Yes
Type:Permanent
Company:eComplete


Job description

We’re looking for a junior e-commerce manager who is passionate about e-commerce and people to team up with our performance and production teams to produce and execute best of breed e-commerce solutions and strategies while building close relationships with clients and third parties.
  • Managing the onboarding, production, and live phases of our customer journey,
  • Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable,
  • Report to Head of Client Service, providing regular input on account activity, including status and call reports on a weekly basis,
  • Understanding of company capabilities and service, and effectively communicating all offerings to the client,
  • Responsible for updating and reporting on progress of e-commerce projects,
  • Build relationships with clients and retain and grow accounts through the development of strong relationships with key decision makers, including effective and accurate reporting of client contact and requests,
  • Coordinate and manage internal client meetings,
  • Be a liaison with the client and internal e-complete teams, managing both relationships effectively,
  • Ensuring all clients are set up correctly on the various systems ensuring resources have a clear understanding of retainer parameters.


Company Description

Do you want to be at the forefront of e-commerce growth in South Africa? Do you want to launch your favourite brands into the stratosphere of online? Do you want pilot powerful digital strategies and drive 360° e-commerce operations?

If your answer is ‘yes!’ then we want you!

E-complete is a fully managed end-to-end e-commerce solution that handles everything from click to delivery. We’re at the forefront of a rapidly growing e-commerce industry and on a mission to enable great brands to succeed in e-commerce.

Some of our clients include, New Balance SA, Lecoq Sportif, Hamleys, Mercedes Benz and YDE.

Requirements

  • Proven track record of previous account management and digital marketing experience
  • eCommerce and digital marketing obsession
  • Personable style with a knack for proactive problem solving
  • Love fast-paced, dynamic working environments.
  • Strong interpersonal skills
  • Detail oriented
  • Organised with strong admin acumen
  • Strong written and verbal communication skills
  • Google Analytics and Google Docs experience beneficial


Posted on 07 Sep 09:16

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