Web Administrator Advertising Technical Acc Man  

We provide email marketing, media buying, search marketing and ad serving services to more than 200 clients in the US, UK and SA.
The Technical Account Manager (TAM) is a client facing position. The TAM provides technical account management and support to clients to enable them to meet their online marketing objectives using DoubleClick technology, including implementation, and end user support. This is a technical role in a fast paced, independent, innovative environment with a strong client services focus.
Responsibilities:
Provide technical account management and support to assigned clients
Seek ways to improve current technology and business processes
Facilitate information sharing about DoubleClick technology to clients
Identify, reproduce, and resolve technical issues as they relate to DoubleClick technology
Document and track technical issues and processes
Develop and deliver daily reports to internal and external clients as needed
Manage short-term and long-term projects
Generate custom client-requested reporting using SQL queries and shell scripting

Requirements:
Bachelor's Degree in Computer Science, Business Systems, or Marketing
Proven technical aptitude in HTML
Basic programming understanding and experience
Experience in client services industry
Strong problem-solving and project participation skills
Professional verbal and written communication skills
Ability to learn new skills and internal processes quickly
Customer-focused work ethic with high standard of service and quality control
Detail-oriented with effective organization and documentation skills
Contact Jackie @ Cape Talent Management Solutions NOW