Field Manager - Bloemfontein  

Main aim:
• Assist RFM with recruitment of field workers
• Allocate questionnaires (Q) to field workers according to skills level
• Brief and place Q into field
• Get Q out of field before due date
• Debrief Q to ensure high quality
• Do back checks on 10% of the work of each interviewer for each study
• Sort out all Omm and Redo's
• Submit Q to Cape Town before the due date

Key responsibilities:
Admin duties:
• Compile and submit correct daily and interim field status
• Must be willing to work weekends and after hours
• Responsible for the signing of addendums per project
• Ensure that no field workers on the NLU list is being used
• Together with RFM, responsible for recruiting, interviewing, contracting and formal training of field workers
• Identify field worker gaps together with RFM
• Responsible for the informal training of field workers i.e. role play, in field visits, training during brief and debrief
• Must be willing to work weekends, after hours and travel
• Plan non-metro trip in own area economically and responsible for monies involved and own FSOC
• Ensure all administrative duties in field are completed on time and accurately
• Ensure no field workers on the NLU list is being used
• Ensure an accurate and updated database for your area is being kept
• Manage interviewers for performance and output
• Maintaining contracts and PDF's for region
• Ensure that no field workers on NLU list are being used

Project related duties:
• Will book field workers for briefs and venues as needed
• FM will brief new studies into field
• Ensure the completed questionnaires meets the quota of each study
• Debriefing and checking all questionnaires
• Identifying omissions and queries and resolving them
• Liaising with field workers and respondents
• Must have ability to meet quotas on deadline whilst maintaining quality delivery
• Must ensure the correct quota of Field Workers and respondents are at the Central Venue
• Will manage the central venue and be responsible for the money that is paid out at the central venue
• Debrief and back check at central venue according to study quota
• Will allocate the field workers that will do a trip, get the questionnaires back and do the debriefing etc
• Will do 10% back checks on the work of each field worker for each project - F2F and telephonic
• Provides regular feedback to RFM on studies in field
• Manage interviewers for project related output
• Informal training of field team during brief and debrief, to ensure maximum, cost effective and quality output Combine non-metro trips in region economically and ensure money feedback is timeously and within the correct process

Communication:
• Alert RFM to any patterns of poor quality identified within the team so as to determine training focus of team
• Alert RFM with details on individual poor quality or possible cheats from individual field workers for action by FM and RFM
• Communicate project related problems/issues/solutions to RFM