Cross-industry Secondary Researcher - Accenture

Job Summary:

The cross industry secondary research specialist demonstrates the following:

Cross industry secondary research skills with a proven ability in using online and other research sources and in delivering research results to provide a value-added all-round research service to internal customers.

Key Responsibilities:
Perform cross industry and CRM-specific secondary research in English on a variety of business and technology-related topics utilizing a number of sources, internal and external, paper and electronic, including web-based, and online databases.

Synthesize, package and present secondary research findings in English, according to the needs of the customer.

Conduct in-depth reference interviews with customers to identify key questions to be addressed by the research as well as the nature and purpose of the deliverable.

Prepare budget estimates for research projects and ensure project budget constraints and project record keeping requirements are observed.

Development of CRM topic expertise and knowledge as well as deep understanding of relevant specialty sources.

Actively participate in general secondary research responsibilities e.g. participating in Accenture Research meetings at local, regional or global level etc.

Knowledge/Skills Requirements:
Strong expertise in reading, writing and speaking English is essential

Solid experience in generic cross industry secondary research and information retrieval methods and techniques is essential

Basic financial knowledge skills would be an advantage

Ability to quickly grasp complex and unfamiliar subjects

Ability to understand and define clearly the research requirements and expectations of the consulting practice

Ability to work independently

Ability to handle multiple projects simultaneously and prioritize appropriately

Ability to work under time pressure and in a global and diverse team

Excellent skills in packaging and synthesizing research deliverables in PowerPoint, Word and Excel

Familiarity with CRM business and technology issues, sources, vendors and suppliers and other experts in the industry is ideal
Familiarity with Accenture's CRM practice and offerings is ideal