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Social Media Assistant

Remuneration:negotiable To be discussed 
Benefits:Medical Aid, Pension Fund contribution
Location:Cape Town, Muizenberg
Education level:Diploma
Job level:Junior
Own transport required:Yes
Company:Cash Crusaders

Job description

To support and assist the marketing team on various efforts of promoting the brand through social media. The candidate will be responsible for managing and improving customer experience on all social platforms. 

Key responsibilities                                          
  • You will be responsible for responding timeously to comments, wall posts and private messages on Facebook, Twitter and Instagram.
  • Improve response rate and online customer experience.
  • Escalate complaints to relevant stakeholders and do follow-ups.
  • Monitor and report social trends relating to Cash Crusaders and DOOGEE
  • Assist social media manager with content planning for social calendar.
  • Assist with briefing social artwork to the creative team.
  • Listening and reporting on current engaging content and trends for social.
  • Assisting with conception and implementation of social media strategy and integrated marketing campaigns.
  • Assist with post scheduling and overlook published posts on Facebook, Twitter and Instagram.


  • Social media and general tech savvy 
  • Excellent writing skills
  • Attention to detail and grammar skills
  • Willing to grow and learn new things 
  • Fluent in English and business communication etiquette 
  • Problem-solving skills 
  • Customer-centric 
  • Ability to adapt across all marketing tasks

Posted on 11 Oct 15:18

Apply by email
Lunique Theunissen

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