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Social Media Community Manager Intern

Remuneration:Market related 
Location:Johannesburg, Illovo Boulevard, Sandton
Education level:Diploma
Job level:Student
Type: 6 months
Company:G&G Digital

Job description

Do you have a passion for digital? And an even greater passion for social media? Are you on the blogosphere, Google+, Facebook, LinkedIn, YouTube, Twitter, Instagram and all the latest platforms?

Are you a qualified wordsmith with excellent writing skills backed by an astute eye for detail?

Do you understand brands and have a passion for creating content that engages and grows communities? Are you 'always on', even on weekends? If so we have an exciting opportunity for you to join our fun-filled, fast-growing digital communications agency in Johannesburg.

Responsibilities include, but are not limited, to the following:
  • Be always on and monitoring communities and responding timeously
  • Manage communities throughout the day
  • Ignite and close conversations
  • Grow fan bases
  • Conceptualise and manage social media competitions and giveaways
  • Respond to comments and questions with immediacy
  • Report to the head of social
  • Attend brand workshop discoveries and compile social media strategies
  • Create quarterly content calendars
  • Review monthly posting plans and attain internal and client approval
  • Monitor all social media channels, including but not limited to Facebook, Twitter, YouTube, LinkedIn, Instagram, etc.
  • Engage with communities by diligently replying to messages and comments
  • Monitor and measure the impact of content, analyse, review and provide feedback to the head of social
  • Read and understand content strategy documents.
  • Follow international brand pages and competitors
  • Assess and report back on insights or findings and adapt content when necessary
  • Supply information on trends to clients and agency
  • Attend relevant events.
  • Conduct regular research to stay on top of trends, tools and applications in the social space

Company Description

G&G Digital is one of the fastest growing digital agencies in SA, providing quality outputs, smart creativity and sound strategies founded on deep insights. We strive for excellence, have a power team who share our values and vision to be the largest independent digital agency in Southern Africa.


Personal skills/attributes
  • Ability to work under immense pressure
  • Superior ability to execute against multiple tasks and programs under deadline pressure
  • Exceptional attention to detail
  • Strong interpersonal communication skills
  • High level of creativity, logic and problem-solving skills
  • Willingness to learn, accept instructions, correction and supervision
  • Willingness to work around the clock - being a community manager isn't a nine to five job, it involves working some evenings and weekends, and responding to community members outside of work hours
  • Experience in social media platforms and content management
  • A University degree, college diploma or equivalent in communications, public relations, journalism or a related subject area
  • Knowledge of social media and online community platforms, usage trends and best practices
  • Strong knowledge of media monitoring
  • Exceptional communications skills: writing, editing, interpersonal
  • A presence on at least four social media platforms
Note: Please do not contact us if you do not hold the above-mentioned skill sets.

Posted on 12 Jul 07:28


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