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Digital Account Manager

Remuneration:R25000 - R25000 per month Basic salary R25k per month
Type: Permanent
Company:Recruit Digital

My client is one of the fastest growing integrated digital communication agencies in SA, providing innovation, smart creativity and sound strategies founded on deep insights. We strive for excellence, have a power team who share our values and vision to be the largest independent digital agency in southern Africa.

The account manager position reports directly to the client service director.

The ideal candidate will work on multiple accounts and be responsible for managing numerous multi-disciplined digital projects, accountable for client liaison, maintaining relationships with the client, campaign development and management.

Project management of client accounts and all facets of client service and the delivery of agency services in an exceptional manner.

Key responsibilities:
  • Build, strengthen and manage relationships with clients and ensure the agency is their trusted source of digital advice
  • Owning the delivery and quality of digital projects for clients based on deep technical understanding of the digital landscape, trends and opportunities
  • Quoting, billing and achievement of all campaigns within client budgets
  • Overseeing creative delivery
  • Understanding and interpreting of clients' business and requirements
  • Identify ways of driving more revenue and sell our full range of digital services to clients
  • Develop a thorough understanding of the client brands integrated digital marketing communication needs within the business and the competitive landscape
  • Preparing briefs, presenting creative concepts, identifying channel opportunities and strategies, reporting against agreed KPI's to ensure clients see the value in all we do for them
  • Assist with the setting of client KPI's and managing the delivery and reporting of these
  • Identify any potential client issues and resolve and escalate as appropriate
  • Present competitive analysis and monthly reports, sign-off monthly and post-campaign analysis, review and analyze digital activities and opportunities
  • Attend client and partner agency meetings taking a key role in driving the digital agenda
  • Develop an in-depth understanding of the client's business philosophy and ensure its upheld at all times
  • Generate powerful insights linked to focused integrated digital strategies, with clear objectives and KPIs
  • Collaborate with internal teams to ensure that the client is delivering exceptional digital solutions for all clients
  • Ensure a thorough understanding and application of all agency tools, templates and processes
  • Prepare budget recons for presentation to the finance team, and manage project costings within these
  • Present monthly feedback on key learnings/campaigns to MD and HOD's
  • Must have thorough understanding of the digital landscape, industry tools and digital opportunities and trend
  • Three years digital agency experience with a minimum of one year as an account manager is absolutely essential
  • Comprehensive understanding of online, including social media, content marketing, search marketing, digital media, website/UX, CRM and emerging technologies is essential
  • Ability to manage and effectively deliver on multiple campaigns/projects with fast turnarounds
  • Great interpersonal skills
  • Excellent admin and project planning skills
  • Brilliant multitasker
  • Good presentation skills
  • Exceptional attention to detail
  • Excellent communication skills
  • Proficient in Excel, Word and PowerPoint
  • Ability to review campaign results and identify opportunities for improvement
  • A self-motivated go-getter who always strives to deliver the best possible results
  • Have great work ethic and be prepared to go the extra mile
  • Confident with a drive to succeed
  • Ability to work under intense pressure
  • Post-matric diploma, degree, qualification in marketing communications
  • Own transport and driver's license
Salary: ± R25,000 CTC

If you have all the requirements and feel that this is the job for you, send you CV to

Posted on 28 Feb 11:04

Apply by email
Claire Atkinson

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Recruit Digital

Recruit Digital; leading recruitment agency for the Digital, Media, IT & Advertising sectors in South Africa.

Covering both Cape Town and JHB roles, Recruit Digital provides staff for Media firms, Digital Agencies, Corporates, Startups, E-commerce retailers, and all other Internet related businesses.

Recruit Digital fills vacancies within Client Services, Creative & Design, Development & Technology, Sales, Copy-writing, Social Media, SEO, Planning & Strategy, Marketing, Senior Management & Executive positions.

View company profile

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