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Digital Account Manager

Remuneration:negotiable Cost to company 
Benefits:Within the cost to company package
Education level:Diploma
Job level:Mid
Company:Viv Gordon Placements

Previously disadvantaged candidates will be given preference.

One of the fastest growing integrated digital communication agencies in SA has an exciting opening for a digital account manager. We’re looking for someone confident with a drive to succeed; a self-motivated go-getter who always strives to deliver the best possible results. The ideal candidate will work on multiple accounts and be responsible for managing numerous multi-disciplined digital projects, accountable for client liaison, maintaining relationships with the client, campaign development and management. In this role you will report directly to the client service director. You will be responsible for project management of client accounts and all facets of client service and the delivery of agency services in an exceptional manner. A super place to work, the agency provides innovation, smart creativity and sound strategies founded on deep insights. They strive for excellence, have a power team who share their values and vision to be the largest independent digital agency in southern Africa. If you want to be a part of this dynamic team, get in touch today!

  • Build, strengthen and manage relationships with clients and ensure the agency is their trusted source of digital advice
  • Owning the delivery and quality of digital projects for clients based on deep technical understanding of the digital landscape, trends and opportunities
  • Quoting, billing and achievement of all campaigns within client budgets
  • Overseeing creative delivery
  • Understanding and interpreting of clients’ business and requirements
  • Identify ways of driving more revenue and sell our full range of digital services to clients
  • Develop a thorough understanding of the client brands integrated digital marketing communication needs within the business and the competitive landscape
  • Preparing briefs, presenting creative concepts, identifying channel opportunities and strategies, reporting against agreed KPI’s to ensure clients see the value in all we do for them
  • Assist with the setting of client KPI’s and managing the delivery and reporting of these
  • Identify any potential client issues and resolve and escalate as appropriate
  • Present competitive analysis and monthly reports, sign-off monthly and post-campaign analysis, review and analyse digital activities and opportunities
  • Attend client and partner agency meetings taking a key role in driving the digital agenda
  • Develop an in-depth understanding of the agency’s business philosophy and ensure its upheld at all times
  • Generate powerful insights linked to focused integrated digital strategies, with clear objectives and KPIs
  • Collaborate with internal teams to ensure that the agency is delivering exceptional digital solutions for all clients
  • Ensure a thorough understanding and application of all agency tools, templates and processes
  • Prepare budget recons for presentation to the finance team, and manage project costings within these
  • Present monthly feedback on key learnings/campaigns to MD and HOD’s

The successful candidate must have/be:
  • Relevant diploma/degree/relevant tertiary qualification in marketing communications
  • Three years digital agency experience with a minimum of one year as an account manager - absolutely essential
  • A thorough understanding of the digital landscape, industry tools and digital opportunities and trend
  • Comprehensive understanding of online, including social media, content marketing, search marketing, digital media, website/UX, CRM and emerging technologies is essential
  • Ability to manage and effectively deliver on multiple campaigns/projects with fast turnarounds
  • Great interpersonal skills
  • Excellent admin and project planning skills
  • Brilliant multitasker
  • Good presentation skills
  • Exceptional attention to detail
  • Excellent communication skills
  • Proficient in Excel, Word and PowerPoint
  • Ability to review campaign results and identify opportunities for improvement
  • A self-motivated go-getter who always strives to deliver the best possible results
  • A great work ethic and be prepared to go the extra mile
  • Confident with a drive to succeed
  • Ability to work under intense pressure
  • Own transport and driver’s license
Should you not receive a response within two weeks, please consider your application unsuccessful.

Company Description

Viv Gordon Placements (VGP) is a specialist recruitment agency in the advertising, marketing, media, public relations and publishing industries.

Posted on 02 Mar 14:17

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Michelle Snitcher

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