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Inbound/Outbound Call Centre Agents

Remuneration:R4500 - R12500 per month Basic plus commission 
Benefits:Incentives
Location:Braamfontein, Johannesburg
Education level:Matric
Job level:Junior
Company:Rainbow job center


Job description

Our company in Braamfontein centre is currently looking for call centre agents/help desk consultants to work with inbound, outbound, customer service and multimedia departments. All applicants should be able to start immediately. A minimum Qualification of grade 11/12 is neededWe shall only consider candidates residing in Gauteng province.

Non-experienced persons are welcome to apply as job training will be provided before commencing. 


Candidates will be enrolled to do the following;

  • Candidates will be performing general call centre duties and attending to client queries
  • Obtaining client information by answering telephone calls; interviewing clients; verifying information
  • Determining eligibility by comparing client information to requirements
  •  Establishing policies by entering client information; confirming pricing
  • Informing clients by explaining procedures; answering questions; providing information
  • Maintaining communication equipment by reporting problems

Startup salary R4,500 to 12,500 pm. 

Ideal personnel should possess the following characteristics.

  • Good human interaction skills
  • Friendly, yet still professional
  • Good in all forms of communication, whether telephone, online or in person
  • A good listener who can also understand and interpret what the customer means
  • A problem solver
  • Thorough and detail oriented
  • Patient and empathetic

To apply, Whatsapp miss Noxolo on 078 365 3515 or call: 0110258929

Company Description

Call centre training and placement.

Requirements

Matric and basic computer skills.

Posted on 13 Jul 15:18

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Miss Noxolo

0110258929
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See also: Sales Agent, Agent
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