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Account Manager - Qualitative

Remuneration:Basic salary 
Location:Johannesburg
Company:Kantar TNS


A management position in support of a growing qualitative division within the company, to help drive profitability and turnover targets across defined key clients. The key purpose of this role is to support the qualitative head in growing the business and servicing existing clients. The defining activities of the role being to manage research projects from beginning to end including managing the client relationships, assisting with new business generation, delivering presentations as part of the project team and managing and mentoring junior researchers.

At Kantar TNS, we understand consumer behaviour like nobody else. One of the world’s largest research agencies, we drive growth by helping our clients make the most of the moments that matter. Our global teams advise on everything from brand, communications and innovation to shopper activation and customer relationships. Join us and you’ll be part of 30,000 colleagues and 12 world-leading research, data and insight brands at Kantar. At the heart of WPP, our unique consumer insight inspires clients to flourish in an extraordinary world.

Key outcomes 
  • Accountable for key client sales targets (financial/key performance indicators)
  • Working with the qualitative head to run monthly reviews of client performance vs. QRF targets – and establishing proactive plan for growth
  • Lead development of account strategy and communication to the team
  • Has a deep understanding of the client business, industry, strategy and business issues
  • Shares relevant industry information/trends with key stakeholders to keep them informed and connected with TNS
  • Challenges strategic direction of client organization when appropriate
  • Demonstrate research and marketing expertise to inspire clients and team
  • Ensuring roles and responsibility for reviews are tasked at commissioning
  • Prepare Precision Growth oriented winning proposals and provide insight and thought leadership for team member’s proposals
  • Application (and development of) products/tools - design projects in line with Global Practice Area guidelines and maximising utilisation of Global Business Solutions
  • Prepare and present Precision Growth client deliverables that deliver growth insights which are sense checked vs. business issues and research objectives
  • Recruit, develop, and retain high-quality people through succession planning and performance management
  • Demonstrate excellence in technical and marketing expertise to inspire both clients and team members
Capabilities 
  • Relevant tertiary education (B.Com/B. Bus Sci Marketing/relevant degree pref)
  • Three to five years’ experience at manager or consultant level in qualitative research role/s
  • Confident sales/negotiation/persuasion skills
  • High level of business/client understanding and insight
  • Strong knowledge of marketing, research
  • Clear, fair decision-making ability
  • Nurture/develop team members through coaching and performance management
  • Recognise team and individual achievement
  • Empowers others by instilling a sense of ownership
Join us 

At Kantar, we have an integrated way of rewarding our people based on a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

Apply for a career that’s out of the ordinary and join us.

Posted on 15 Aug 13:51

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