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Account Director - Qualitative

Remuneration:Basic salary 
Location:Johannesburg
Company:Kantar TNS


The primary responsibility of the account director: qualitative is to foster and sustain strong relationships within our organisation and with clients. You will deliver approximately 30% of team revenue and 60% gross margin. The ideal incumbent will be a high performer with the ability to foster profitable growth on priority (tier) clients and deliver excellent results on client satisfaction measures.

As a 2IC to the qualitative director – you should be comfortable taking the lead and accountability for decision making in as far as overseeing the entire research process, deliverables, client engagement and consultancy. As part of the senior team, responsibilities include business development, driving people management and financial management along with leading business strategy implementation.

At Kantar TNS, we understand consumer behaviour like nobody else. One of the world’s largest research agencies, we drive growth by helping our clients make the most of the moments that matter. Our global teams advise on everything from brand, communications and innovation to shopper activation and customer relationships. Join us and you’ll be part of 30,000 colleagues and 12 world-leading research, data and insight brands at Kantar. At the heart of WPP, our unique consumer insight inspires clients to flourish in an extraordinary world.

Key outcomes 
  • Team engagement, brainstorming and writing up business development plans/actions with C level clients.
  • Feedback on business development and selling actions, developing best practice ways of working within the team.
  • A trusted advisor to key clients & full responsibility for a set of priority clients and commercial sustainability.
  • Successfully leading the Account Team, including regular direction on development & delivery of work, design principles, reporting and presentations as well as managing career development conversations.
  • Support Qualitative Director in driving strategic and operational actions & resourcing across teams and projects on a day to day basis.
Capabilities 
  • Minimum of 10 years’ experience. Preferably agency side.
  • Experience and proven excellence in managing a team.
  • Senior level client experience and line management responsibility.
  • Excellent qualitative practitioner and proven in developing and landing actionable insights.
  • Exceptional English communication (written and verbally) and able to communicate confidently and persuasively across all within an organisation.
  • Passion and drive for ‘new world QUALITATIVE’. Passionate about new technologies digital and mobile technologies.
  • Takes personal responsibility and shows courage under pressure.
Join us 

At Kantar, we have an integrated way of rewarding our people based on a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

Apply for a career that’s out of the ordinary and join us.

Posted on 15 Aug 13:49

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