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[Robin Fredericks] The hospitality and tourism industry is constantly looking for ways to stay ahead of the competition, and one of the most exciting developments in recent years is the rise of artificial intelligence... |
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[Greg Cooke] The industry now has a unique opportunity to reevaluate, restrategise, and create robust structures better suited to roll with the pandemic punches... |
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[Odette Faling] Travelcheck CEO, Odette Faling unpacks the trends that underpin Africa's bold digital future and are creating opportunities for entrepreneurs... |
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[Oz Desai] There has been no shortage of predictions about how advances in artificial intelligence and robotics will replace humans in all kinds of jobs... |
|  Image Supplied. Corporate Traveller's Oz Desai points out six scenarios where the right technology can considerably simplify and improve the travel booking process... |
 |  Sherry Zameer Technology is revolutionising travel. To keep growing its tourism industry, South Africa must continuously invest in new technologies to deliver the right experiences to discerning travellers... |
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[Josephine Wawira] Digitalisation is increasingly seen to empower travel consumers especially those seeking diversification and personalisation for a remarkable experience... |
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[Enver Duminy] The world as we know it is changing, with technology disrupting how we explore the global village... |
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[Wynand Smit] Large tourism enterprises across the globe are snapping up apps, business solutions and more to ensure that they're part of the digital revolution, but are these emerging technologies translating to an excellent visitor experience? |
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[Chantel Troskie] Chantel Troskie, customer experience senior sales manager at Oracle takes a look at technologies the travel industry is turning to for a superior, connected customer experience... |
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[Josephine Wawira] The industry is experiencing a great deal of innovative disruption, with trends such as virtual reality (VR), artificial intelligence (AI), and mobile bookings and payments taking centre stage... |
|  ©Antonio Guillem via 123RF 'Bring your own device' is frowned upon in many professional sectors, with legitimate fears around data security. Hospitality-based businesses, however, should not ignore the fact that their market is dedicated to a culture of BYOD... |
 |  ©suwinai sukanant via 123RF Can you imagine whipping out your mobile phone instead of your passport when you travel for business or leisure? If Blockchain has its way, that could become a reality... |
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[Enver Duminy] It's essential that the tourism industry embraces the Industrial Revolution 4.0 to accommodate the digital advances that will make sustainability a reality... |
 |  ©Antonio Guillem via 123RF There's a seismic shift happening in the hospitality industry, forcing businesses to take their wireless infrastructure beyond just offering free Wi-Fi, to enabling next-generation guest journeys. Here are the four most important IoT and wireless trends for the coming year... |
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[Robin Fredericks] Created by founder and CEO of Tink Labs, Terence Kwok, handy is more than just platform to interact with hotels, it enables guests to have a hassle-free travel experience... |
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[Cari Coetzee] How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in... |
|  Image Supplied With the use of smartphones to book hotel rooms increasing significantly over the past years, Ankerdata has partnered with ConnectHotel to bring SA a customised mobile concierge and booking application... |
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[Jogbojogbo Abdulrahman] Key players in the hospitality industry are still trying to figure out how to build the perfect chatbot - smart, capable of understanding complex semantics, and conversing with the customer as an experienced service rep would... |
|  ©Stanislav Komogorov via 123RF Tourism is full of opportunities for tech-savvy youngsters, from those who love IT and want to work in that field specifically to those who combine IT with the desire to develop businesses and startups... |
