IT & TELECOMMUNICATIONS On premises vs the cloud - What to consider before migrating contact centres[Sufyan Mkwanda] The cloud is currently one of the biggest buzzwords, or some may say 'IT jargon', in the IT space, and is also the topic of many business discussions around the contact centre environment... | |
AUTOMOTIVE Exports boost new vehicle sales[Henrie Geyser] Domestic new vehicle sales of 52,368 in February were only 584 units more than the same month last year but export sales shot up by 35.6% to 29,760 units... | |
MARKETING & MEDIA Coping under fire[Danette Breitenbach] Janine Lazarus, founder and owner of Janine Lazarus media consultancy was a journalist for 31 years, and has worked across the board from newspapers to radio... | |
LIFESTYLE & ENTERTAINMENT Wacky and wild Mortdecai[Daniel Dercksen] The totally zany and absolutely fantastic Mortdecai stars Johnny Depp as debonair art dealer and part-time rogue Charlie Mortdecai... | |
IT & TELECOMMUNICATIONS Mobile apps help government connect with citizens, enhance service delivery[Lionel Moyal] Smart cities are fast becoming a reality across the globe, driven by the interconnectedness of devices that communicate and provide information that leads to intelligent automation, decision and actions... | |
MARKETING & MEDIA Three metrics for social success: Who's doing it right in South Africa[Andrew Felbert] If you have them, you are content and they don't really matter, if you don't, it's a major headache. Followers on Facebook definitely don't excite the senses as an interested third party in a post-organic-reach world, but they still have a role to play in measuring social success... | |
MARKETING & MEDIA [Orchids & Onions] VW's honesty shows the cliché game is all but up![Brendan Seery] Years ago, when my day job included carrying a machine gun and jumping out of helicopters, I remember sitting with some mates in the base barrack room, listening to Forces' Favourites on the radio... | |
MARKETING & MEDIA Why customer service is so bad[Chris Moerdyk] One of the main reasons why customer service in South Africa is pretty much atrocious is because staff attend customer service training courses... | |
MARKETING & MEDIA A letter to the Spinning Rainbow Ball of Mac Doom[Tiffany Markman] I get it. I do. You're there to teach me life lessons. To circumvent my natural complacency. To provoke pre-emptiveness. So, this letter is to thank you... | |
MARKETING & MEDIA Making a tit of yourself in the mediaFreeDigitalPhotos | |
MARKETING & MEDIA [Design Indaba 2015] The language of William Kentridge[Megan Holt] World renowned South African artist William Kentridge presented his performance piece "Refuse the Hour" at the City Hall in Cape Town on 26 & 27 February 2015 as part of the annual Design Indaba week... | |
MARKETING & MEDIA [Design Indaba 2015] The selfie shapes monolithic fashion[Jessica Tennant] "... Me and the beach, me and my food, me and my shoes, me and my boyfriend, me and Li taking lots of selfies." - Li Edelkoort | |
HUMAN RESOURCES & MANAGEMENT The pitfalls of self-conscious staff[Telana Simpson] "I know that problem," he sighed, my successful entrepreneurial friend who's headed up some of South Africa's leading e-commerce organisations... | |
MARKETING & MEDIA [Design Indaba 2015] On fashion and identity at Design Indaba 2015[Terry Levin] The 2015 Design Indaba provided fertile ground for even the most ardent fashionistas and Afrophiles. In this context both topics took on a new importance... | |
LEGAL Artist's moral rights are separate from copyright[Mariëtte du Plessis] Creativity often involves making something new from an existing concept or work. It is here where artists may be too enthusiastic and may step on one another's toes... | |
MARKETING & MEDIA [Design Indaba 2015] The Internet of Things[Terry Levin] Over the duration of a three-day conference and accompanying EXPO event, Design Indaba has become known as the platform for the showcasing of the best contemporary examples of made things... | |
TOURISM, TRAVEL & HOSPITALITY All aboard...[Brian Berkman] More South Africans are taking to the high seas than ever before. Last year, 15,000 of us sailed via Cruises International and I'm one of them who have taken to cruising like, well, a duck to water... | |
MARKETING & MEDIA One step forwards, one back for democracy[Anton Harber] If journalists in Zimbabwe had stood up in that country's parliament to protest against interference with their cellphone signals, they would have been laughed out of the place... | |
MARKETING & MEDIA [Design Indaba 2015] Woolworths offers a taste of its design passion[Leigh Andrews] While it's long had a passion for creativity, Kate Fordyce, Head Agency: Woolworths Marketing tells us exclusively how Woolworths has put design front and centre... | |
MARKETING & MEDIA [Design Indaba 2015] Conference highlights - Day three[Leigh Andrews] Did the Design Indaba 2015 conference save the best for last? Some say yes, with the audience hanging on every word of presentations by the likes of online video legend Casey Neistat and Israel's music game-changer Yoni Bloch... |