LIFESTYLE & ENTERTAINMENT Holding out for a hero[Eugene Yiga] Ahead of its run at the National Arts Festival in Grahamstown, a new story about an everyday hero premieres at Cape Town's Kalk Bay Theatre. | |
RETAIL Revive customer service over Easter[Aki Kalliatakis] Easter is ideal for hatching a customer service revival across our retail and service sectors, as consumers unwrap little treats. Families have time to browse over holiday weekends; they are unhurried and receptive, creating an opportunity for shops and service providers to win customers. | |
HUMAN RESOURCES & MANAGEMENT What does a good boss look like?[Chemory Gunko] We speak about good bosses and bad bosses all the time... okay, no wait, we actually only speak about bad bosses all the time. | |
AUTOMOTIVE SX4 is bigger, prettier and less thirsty[Henrie Geyser] Suzuki's charming but average looking previous SX4 has matured into a bigger and more ruggedly handsome player in the extremely competitive crossover segment. | |
MARKETING & MEDIA A cautionary taal - translation lessons from SA's interpreting failures[Françoise Henderson] Consider again the extraordinary achievements of Thamsanqa Dyantyi, the world's worst sign-language interpreter. | |
MARKETING & MEDIA Solving social challenges in townships[Banele Rewo] Until recently, no other outdoor advertising media business model has benefitted the consumer and their community directly such as community-centric mural outdoor advertising. | |
RETAIL Supply chain survey underlines importance of customer service[Kate Stubbs] One of the key elements that gave rise to this year's supplychainforesight theme, 'The Rise and Fall of Customers and Companies', was that the need to improve customer service had been ranked as a top objective by respondents for the past three years. | |
MARKETING & MEDIA The synergy of SEO, social media and the user experience[Stephen Sandmann] Social media marketing is important for SEO, because positive social signals associated with your website may mean that Google interprets the site as being popular. | |
LIFESTYLE & ENTERTAINMENT War Horse: live theatre on the big screen[Daniel Dercksen] If there is one stage production that will change your perceptions about the art of theatre, it's the National Theatre's multi-award-winning production of War Horse, adapted for the stage by Nick Stafford in association with the South African-based, award-winning Handspring Puppet Company. | |
HUMAN RESOURCES & MANAGEMENT [BizCareers] How to take the next step[Juliette Attwell] This week we look at some ideas on how to gain experience as well as making an impact with your cover letter. | |
TOURISM, TRAVEL & HOSPITALITY Linger at Long Beach[Rod Baker] 'Long Beach Resort is not so much a hotel or resort as a village - a village in which we set out to have something for everyone - to create a holiday destination to which guests will return, time and again' - Nicolas de Chalain, Long Beach's first GM. | |
LIFESTYLE & ENTERTAINMENT "Plants, coffee and everything else..."[Ilse Burger] Second Avenue in Harfield Villiage, Kenilworth is surprisingly quiet and peaceful at 9 in the morning. With its lively exterior of colourful flower pots on the steps, Twigs with Beans - a quaint little coffee shop/nursery/vintage furniture shop - is quite inviting. | |
MARKETING & MEDIA Who says loyalty doesn't pay?[Amanda Cromhout] So many articles were written last year, making reference to the fact that loyalty doesn't pay. So many radio interviews, one of which I was part of, on Bruce Whitfield's Money Show, were questioning whether loyalty pays. | |
AUTOMOTIVE Peugeot unveils appealing crossover[Henrie Geyser] Attracted by the sweet sounds of rustling paper money and the jingle of cash registers Peugeot has taken its first brave steps into the lucrative and growing crossover market with a new 2008 based on the same platform as its cheeky 208 hatchback. | |
LEGAL Implications of amendments to Credit Act[Megan Gedye] The National Credit Act 34 of 2005 has been slightly lacking in regard to its ability to protect consumers. The purpose of the Act is to protect consumers and promote a fair yet competitive credit industry. | |
MARKETING & MEDIA Why it's crucial to report on event management for successful future events[Terry Sutherland] It's critical to report on event management in order to determine what's working and what's not. This will ensure that any future events don't suffer from past mistakes, and that they'll benefit from useful lessons learned. | |
MARKETING & MEDIA Where is your content marketing plan?[Athar Naser] In the last few years, content marketing has become a hot topic for brands wanting to fight for their share of audience in the digital realm. | |
LIFESTYLE & ENTERTAINMENT Captain America: The Winter Soldier[Charles Siboto] Looking forward to a new instalment in the Marvel Cinematic Universe (MCE) is quite nerve-wracking because you never really get what you expect in the end. This works both ways in terms of getting more than you bargained for and getting short-changed. Luckily, Captain America: The Winter Soldier gives you more than you bargained for. |