Aki Kalliatakis is the Managing Partner of The Leadership LaunchPad, a business focused on customer loyalty and radical marketing. Although original academic training was in psychology, Aki is also studying for an MBA through Henley Management College, (University of Reading, UK,) and is now focused on assisting corporations to improve their customer management and CRM strategies.

He has approximately 28 years of consulting experience assisting companies to implement customized service and loyalty strategies, and is often invited to talk to various groups, and conduct seminars, workshops and training courses for his clients. Contact him on +27 (0)83 379 3466, +27 (0)11 640-3958 or .