Office cleaning and tea lady training workshop

Emphasis is placed on basic communication skills, stock control, cleaning, time management and problem solving which makes this an indispensable workshop.

It is a comprehensive course which assists and provides the learner with increased workplace management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence.

Course overview

Emphasis is placed on basic communication skills, stock control, cleaning, time management and problem solving which makes this an indispensable workshop. It is a comprehensive course which assists and provides the learner with increased workplace management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence.

Learning content

Workplace management and skills:

Communication and ethics in the workplace
Communication techniques
Telephone skills
Office and personal safety and security
Comprehensive cleaning, product usage and wastage control
Personal and hygienic practice in the workplace
Understanding and scheduling of duties within a work plan
Shopping list compilation
Table and tray settings
Cleaning
Maintain personal hygiene, health and presentation
First aid and CPR
HIV/Aids awareness
Understanding employer expectations

Venue

Date: 27 July 2010
Location: Garden Court, Kempton Park
Cost: R1190,00
More info: Includes comprehensive training material, supplementary readers, certificate of completion, refreshments, lunch & snacks, parking vouchers and a free gift.

Contact: Bianca du Toit
Company name: Institute of Secretarial Studies
Telephone number: +27 12 376 1043
Email address