Today's secretaries and personal assistants are capable professionals who need a sophisticated set of skills to meet their daily challenges. Never before have administrative professionals been so challenged, so stretched and so relied upon to consistently and accurately keep their part of the business flowing smoothly.

CBM Training has identified some of the most important skills Secretaries and PAs need to master and incorporated them into this intensive two-day event.

In order to continually offer a more professional service and grow in your role as a pivotal part of the business, attend this training symposium and discover how to:
•Become the epitome of professionalism as you successfully juggle multiple tasks and projects while staying calm, collected and organised
•Discover and implement the hard won business skills that top corporate professionals use everyday to get things done
•Consistently make the smartest decisions for your manager, department and organisation - particularly when your boss is away
•Deal calmly with constant or sudden business change and effortlessly build new, lasting relationships and networks
•Gain new insight into utilising confidence and assertiveness skills to deal professionally with difficult colleagues, important clients and stressful situations
•Provide an invaluable support service to your boss/es allowing you both to achieve your goals and reach cohesiveness as a team
•Communicate effectively with people from the top of the organisation down, to ensure you continually reinforce your professionalism and gain the recognition you deserve
•Refresh, revive and recharge yourself during this symposium- and head back to work revitalised, motivated and empowered

Day one:
9.00am - 10.00am Opening session: I'm on My Way to the Top! How to Project Credibility and get the Recognition you Deserve
Speaker: Grant Driver

10.00am - 10.30am Tea

10.30am - 12.00 Session 1: Well Put! Practical Assertiveness Skills to Help you in Any Difficult Situation
Speaker:Joanne Porteous

12.00pm - 1.00pm Lunch

1.00pm - 1.30pm Session 2
Energy Pick Me Ups
Little things you can do to keep your battery charged!!! (The Opposite of Load Shedding!)
Speaker: Grant Driver

1.30pm - 3.00pm Session 2: Manager by Default? Reinforcing the Management Skills you didn't Know you Have!
Speaker: Mary-Anne Calvert

3.00pm - 3.30pm Tea

3.30pm - 4.30pm Session 3: There is no ME in TEAM - Staying in Sync with your Boss
Speaker:Grant Driver

Day Two:
9.00am - 10.00am Celebrity Address: Just do it! Be a Star in What You Do!
Speaker: Elana Afrika

10.00am - 10.30am TEA

10.30am - 12.00 Session 1: It's a Jungle Out There! Staying Constant in a World of Change
Speaker: Edgar Ramsami

12.00pm - 1.00pm Lunch

1.00pm - 1.30pm Session Two
DON'T STRESS! Quick and easy stress management techniques that keep you calm and in control no matter how crazy your day gets!
Speaker: Grant Driver

1.30pm - 3.00pm Session 2: Be Cool! Calmly Managing Multiple Projects and Priorities
Speaker: Carol Potgieter

3.00pm - 3.30pm TEA

3.30pm - 4.30pm Session 3: The Senior Manager Wish List - How do you Measure Up?
Speaker: Roy Zazeraj

Venue

Date: 22 October 2008 to 23 October 2008
Location: Durban
Cost: R5450.00 excl VAT

Contact: Samantha Marks
Company name: CBM Training
Telephone number: +27 11 454 5505
Email address sambiz@cbm-training.co.za