Sites: Africa, Marketing, Medical, Retail
Marketing community of South Africa
Marketing> The Loerie Awards 2008, Advertising, Branding, Cinema, CRM, Design, Digital, Direct Marketing, Education & Training, Eventing, Exhibitions, Magazines, Media, Mobile, Newspapers, Online Media, Out Of Home, Printing, Production, Promotions, Public Relations, Radio, Recruitment, Research, Retail, Sales, Sponsorship, TV, Youth Marketing, 2010 FIFA World Cup
Africa> Southern Africa, South Africa
Course or workshop Submit a course or workshop
 EDUCATION AND TRAINING INDUSTRY EVENTS
 Do It Day 2008 Countrywide 19 Sep
 Two-day entertainment workshop Johannesburg 27 Sep
 Visual Skills School Open Day Pretoria North 4 Oct
 Protection of Personal Information Act Fourways, Johannesburg 22 Oct
 Cyber Crime Africa Summit Randburg 10 Nov
 EDUCATION AND TRAINING COURSES & WORKSHOPS
 Cascading Style Sheets course Johannesburg 21 Oct
 Effective business writing programme Johannesburg 12 Nov
 Fashion course Durban 5 Aug
 Adobe Illustrator CS3 Level 1 Johannesburg 7 Aug
 Advanced course in photography Johannesburg 20 Aug
 Intermediate Photography Cape Town 20 Aug
 Photography course Cape Town 28 Aug
 Break into freelance writing Johannesburg 2 Sep
 Allaboutwriting Writers Circle Johannesburg 3 Sep
 The Write Journey Cape Town 6 Sep
 Structogram - self-knowledge Cape Town 6 Sep
 Introduction to bookkeeping Centurion 8 Sep
All Industry events Courses & workshops   
Province 
Section 
Customer service - World-class

This two-day workshop instills the behaviours for responding and acknowledging appropriately to customer needs - behaviour that often helps lose or keep a customer for a lifetime.

Strong customer relationships are essential to business today, and because customers want to be loyal to deserving organiations such relationships hinge on the behaviour of your service providers.

This workshop instills the behaviours for responding and acknowledging appropriately to customer needs - behaviour that often helps lose or keep a customer for a life time. Covering the following topice:

Reaching for stellar service (What is service and what is my role in delivering it)
Caring for customers
Healing the customer relationship
Dazzling a customer

Venue

Date: 29 May 2008 to 30 May 2008
Location: to be advised, Cape Town
Cost: R4455 Excl VAT incl material,facilitation,venue, lunches,teas coffees, feedback

Contact: Lindy Van Camp/Shika Baijoo
Company name: AchieveGlobal SA
Telephone number: Lindy 0848023665 / Shika 082 4678202
Email address linda.engel@achieveglobal.co.za

 SEND TO A FRIEND  |   PRINT

Share this page (Tell me more)


 





Receive free email newsletter
 
Tell a friend about us
 
CONTACT US | ABOUT US | SEND US NEWS | ADVERTISING RATES | sales@bizcommunity.com | +27 (0)21 680 3500
All rights reserved. © 2008. Bizcommunity.com, its sponsors, contributors and advertisers disclaim all liability for any loss, damage, injury or expense that might arise from the use of, or reliance upon, the services contained herein. Privacy policy, Terms of Use.
Connected by: Uninet