mycustomer 2.0 training

A two-day workshop providing a framework for the understanding of your key accounts and the environment in which they operate.

Providing a comprehensive overview of the SA retail and wholesale environment, including comparative insights into the major retail and wholesale players.

• Who are the key retail and wholesale players in the SA market?
• What are their current trading strategies?
• How are they impacted by the current socio-economic landscape?
• How do you work with the trade to effectively promote both your and the trading brand?
• What do they expect of you as a supplier or service provider?

Knowing your customer and the trends at play in the trading environment will assist you in developing the collaborative relationships you need to operate as an effective member of your team and to position your business as a first-class supplier to the industry.

Venues

Date: 07 May 2008 to 08 May 2008
Location: Pick n Pay Institute, Johannesburg
Cost: R5750 per delegate excluding VAT

Date: 14 May 2008 to 15 May 2008
Location: Mandela Rhodes Place, Cape Town
Cost: R5750 per delegate excluding VAT

Date: 28 May 2008 to 29 May 2008
Location: Spar Training Academy, Durban
Cost: R5750 per delgate excluding VAT

Date: 06 August 2008 to 07 August 2008
Location: Pick n Pay Institute, Johannesburg
Cost: R5750 per delegate excluding VAT

Date: 20 August 2008 to 21 August 2008
Location: Mandela Rhodes Place, Cape Town
Cost: R5750 per delegate excluding VAT

Date: 25 August 2008 to 26 August 2008
Location: Spar Training Academy, Durban
Cost: R5750 per delegate excluding VAT

Contact: Michelle Caskie
Company name: Trade Intelligence
Telephone number: +27 31 303 2803
Email address michelle@tradeintelligence.co.za