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 EDUCATION AND TRAINING INDUSTRY EVENTS
• Key skills for effective managers Bloemfontein 15 Oct
• Excel 2007 level two Johannesburg 15 Oct
• Key skills for effective managers Bloemfontein 16 Oct
• Human Capital management Masterclasses Sandton 21 Oct
• Protection of Personal Information Act Fourways, Johannesburg 22 Oct
• Professional secretaries and PA conference Durban 22 Oct
• African crime and forensics convention Sun City 27 Oct
• 2nd Annual Value Investor Conference Johannesburg 29 Oct
• 2nd Annual Value Investor Conference Cape Town 31 Oct
• Cyber Crime Africa Summit Randburg 10 Nov
• Excel 2007 level two Johannesburg 13 Nov
More industry events
 EDUCATION AND TRAINING COURSES & WORKSHOPS
• Effective business writing programme Johannesburg 12 Nov
• Driver learners classes Cape Town 1 Sep
• Intermediate photographic course Cape Town 1 Sep
• Introduction to sound engineering Johannesburg 15 Sep
• Web design course Randburg 23 Sep
• AFDA scriptwriting short course Cape Town 25 Sep
• Adobe CS3 online training Johannesburg 1 Oct
• Adobe CS3 online training Cape Town 1 Oct
• Adobe CS3 online training Durban 1 Oct
• Flash Level 1 - introduction to ActionScript Johannesburg 6 Oct
• Advanced project management Centurion 13 Oct
• Pastel Partner 2007 intermediate Centurion 13 Oct
• Microsoft Excel workshop Johannesburg 13 Oct
• Creative User Training - Design Week Sandton 13 Oct
• SA Writers’ College: Write a great press release Countrywide 13 Oct
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Province 
Section 
Customer care

This course covers customer service skills, measuring customer service, conflict resolution, handling complaints and critisicms, telephone techniques, interpersonal communications etc.

Durban Business College offers a variety of skills development workshops in all areas of the business environment. We offer facilitation both on our Durban premises as well as site visits to companies. We pride ourselves on offering customized courses to suit clients needs with dates and times to suit the client.

Venue

Date: 01 April 2008
Location: Durban Business College, Durban
Cost: please email for course outline and cost

Contact: Andrea Meredith/ Soraya Dawood
Company name: Durban Business College
Telephone number: +27 31 2084066
Email address dbc@telksomsa.net

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