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The customer service advantage

Specifically developed for the business owner and/or manager of small to medium-sized enterprises, the service advantage workshop will equip you with the practical tools and knowledge to turn your business into a benchmark of excellence.

There is no doubt that consistently great customer service is good for business, ensures client retention and very often turns your happy customers into your best sales people. So if you plan to differentiate your business from your competition, through delighting your customers - we will show you how. For more information on this workshop, please go to our website www.nlighten.co.za, and click on the open workshops tab.

Venue

Date: 17 April 2008
Location: Old Mutual Business School, Pinelands, Cape Town
Cost: R 1 300.00 ex vat includes refreshments and workshop material

Contact: Michelle Bekker
Company name: N'lighten (Pty) Ltd
Telephone number: +27 21 762 2844
Email address michelle@nlighten.co.za

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