Business process outsourcing summit

The conference will focus on vital topics that will equip delegates with the necessary knowledge and explore pertinent issues regarding the changing dynamics of the BPO industry.

Join us as we host the most informative conference on business process outsourcing on 26 and 27 March 2008 at Oatlands Holiday Village, Simons Town, in Cape Town. This is a must attend event for people involved in outsourcing in South Africa.

Join some of the big players in the industry, Dr Raymond Ngcobo from the dti, Mfanu Mfayela from Business Process Enabling South Africa, Jason Drew, from the Dialogue Group, Craig Reines from Teletech, Steven Hayward from Telkom amongst others.

Our panel of top-class speakers will address topics such as:
• state of BPO industry in South Africa: Bpesa perspective
• overview of challenges in BPO
• the dti as an enabler in ensuring growth in the BPO industry: government perspective
• South Africa and the global market-growing the BPO industry in South Africa
• South African operational management and quality standards
• Skills shortages in South Africa: reality or myth?
• telecommunications cost as a factor in hindering global investors

We invite decision makers in the BPO industry including contact centres, IT, telecommunications, HR, insurance, government, banking institutions to join us at this highly informative event.

To register, complete the registration form attached below and fax it back to us on 011 803 1553 immediately.

Contact:
Titus Motsepe - Client liaison officer
Tel: 011 803 0009
Fax: 011 803 1553
Email:titus@tci-sa.co.za

Venue info:
Oatlands Holiday Village
tel: 021 786 1410
Email: info@oatlands.co.za

Venue

Date: 26 March 2008 to 27 March 2008
Location: Oatlands Holiday Village, Simons Town, Cape Town, Cape Town
Cost: R6,384 Per person

Contact: Titus Motsepe
Company name: Trade Conferences International
Telephone number: 011 803 0009/071 510 6665
Email address titus@tci-sa.co.za