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Telephone selling skills

By attending this workshop you will be able to get back to the basics of telephone sales and learn to increase your busines turnover, learn how to develop confidence etc.

By attending this workshop you will:

* Increase your income by developing an attitude for customer service
*Gain a better understanding of how to effectively communicate on the phone
* Improve your persuasive skills
* Prepare yourself before you pick up the phone
* Get through to the correct person
* Learn how to handle objections
* Closing techniques
* Learn how to stay motivated and make money this year

Accreditation

Enterprise Support is an accredited training provider with the Services SETA " Provider Number 2205" Each participant will receive a certificate of attendance.

Who should attend?

* This course is relevant to all telephone sales people
* SME owners and their managers involved in sales

Venue

Date: 05 May 2008
Location: Enterprise Support Business Growth Centre, Randpark Ridge, Randburg
Cost: R1100 Excl Vat

Contact: Paul de Beer
Company name: Enterprise Support
Telephone number: (011) 795 1294
Email address events@enterprisesa.com


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